Agile CRM vs UserGems: CRM Platform vs Data Enrichment Tool Comparison
Compare Agile CRM (CRM platform) and UserGems (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM is a CRM platform for contact management and pipeline tracking, priced free up to $79.99/mo. UserGems is a data enrichment tool for B2B lead data and contact scoring, starting at $3333/mo. Budget-conscious teams should choose Agile CRM, while enterprise teams needing lead enrichment should choose UserGems.
Key takeaways
- Agile CRM's Free plan supports 1,000 contacts, while its Enterprise plan at $79.99/mo offers unlimited contacts.
- UserGems' entry-level Core plan costs $3333/mo and includes 4,000,000 credits.
- Agile CRM lists 8 features including Contact Management, Deals, and Lead Scoring, while UserGems lists 8 features including Build List and Account & Contact Scoring.
- Agile CRM integrates with 10 tools such as Zapier, Twilio, and Shopify, while UserGems integrates with 8 tools including Salesforce, Hubspot, and LinkedIn.
- Agile CRM offers 4 pricing tiers compared to UserGems' 3 tiers.
Reviewed and updated September 4, 2026
Agile CRM vs UserGems: CRM Platform vs Data Enrichment Tool Comparison
Agile CRM is a CRM platform; UserGems is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
Agile CRM is a CRM platform for customer relationship management and sales pipeline tracking; UserGems is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Agile CRM lists contact management and deals, and UserGems lists build list (create & enrich) and account & contact scoring.
Agile CRM offers a lower entry point at $0/mo compared to UserGems at $3333/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Agile CRM is the one built for it; for finding accurate contact data for target accounts, that is UserGems. Many teams run one of each.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
UserGems is Surfaces companies and buyers showing buying signals, then discovers, enriches and scores the matching accounts and contacts. Deploys AI agents to run outbound and account-based marketing from those signals.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Core
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
UserGems Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $3333/mo | 4,000,000 credits |
| Advanced | $6250/mo | 10,000,000 credits |
| Elite | $12500/mo | 25,000,000 credits |
Source: UserGems Pricing
Pricing Analysis
Agile CRM is more affordable at the entry level ($0/mo vs $3333/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment, this price difference matters.
Agile CRM offers 4 pricing tiers compared to UserGems's 3, giving you more granularity as you scale.
Agile CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- and 2 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
UserGems Key Features
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by UserGems
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
UserGems Integrations
UserGems connects with: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by UserGems: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for UserGems
- Mid-market to enterprise teams with established B2B lead data and contact enrichment budgets
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
- Sales teams researching target accounts
Feature Comparison Summary
| Feature | Agile CRM | UserGems |
|---|---|---|
| Starting Price | Free | $3333/mo |
| Top Tier Price | $79.99/mo | $12500/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and UserGems the B2B lead data and contact enrichment side. Agile CRM offers a more accessible entry point, while UserGems starts at $3333/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and UserGems for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Agile CRM and UserGems?
- Agile CRM is a CRM platform for customer relationship management and sales pipeline tracking, while UserGems is a data enrichment tool for B2B lead data and contact enrichment. They serve different parts of the sales workflow, and many teams use both together.
- How much does Agile CRM cost compared to UserGems?
- Agile CRM starts free and its top tier costs $79.99/mo for unlimited contacts. UserGems starts at $3333/mo for its Core plan with 4,000,000 credits and reaches $12500/mo for the Elite plan with 25,000,000 credits.
- Which integrations does Agile CRM support?
- Agile CRM connects with Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, and WordPress, totaling 10 listed integrations.
- Which integrations does UserGems support?
- UserGems connects with Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, LinkedIn, Meta, and Google, totaling 8 listed integrations.
- Should a company use both Agile CRM and UserGems?
- Many teams do run both, since Agile CRM handles contact management and deal tracking while UserGems handles B2B lead data and contact enrichment. Budget-conscious teams often start with Agile CRM's free tier, while mid-market to enterprise teams with established enrichment budgets add UserGems for prospecting.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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