Bitrix24 vs ContactOut: CRM Platform vs Data Enrichment Tool Comparison
Compare Bitrix24 (CRM platform) and ContactOut (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking, while ContactOut is a data enrichment tool for B2B lead data and contact enrichment. Both start free at $0/mo. Bitrix24 fits teams organizing contacts and forecasting revenue, ContactOut fits teams finding accurate contact data for target accounts, and many teams run both.
Key takeaways
- Bitrix24 offers 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) while ContactOut offers 4 (Free, Email, Email + Phone, Team/API).
- ContactOut's Email plan costs $49/mo with 300 exports monthly, and its Email + Phone plan costs $99/mo with 600 exports monthly.
- Bitrix24 charges a flat rate per organization that includes a fixed number of users rather than per seat pricing.
- ContactOut's Team plan includes a bulk license covering over 700 million profiles.
- The only integration shared by both platforms is Gmail, with Bitrix24 also connecting to Google Calendar, Google Drive, Office 365 and Dropbox, and ContactOut connecting to Salesforce, HubSpot, Greenhouse and Zapier.
Reviewed and updated September 4, 2026
Bitrix24 vs ContactOut: CRM Platform vs Data Enrichment Tool Comparison
Bitrix24 is a CRM platform; ContactOut is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; ContactOut is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and ContactOut lists one user per company limit on free, email and email + phone plans and browser extension for linkedin.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for finding accurate contact data for target accounts, that is ContactOut. Many teams run one of each.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
ContactOut is Email and phone finder with a LinkedIn-focused browser extension, AI-powered email campaigns, and a 700M+ profile bulk license on the Team plan.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
ContactOut Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Free | Free | 5 emails, 5 phones and 5 exports per day | 5 emails / day |
| $49/mo | 300 exports / month | Unlimited emails | |
| Email + Phone | $99/mo | 600 exports / month | Unlimited emails and unlimited phones |
| Team / API | Contact Sales | Bulk license, 700M+ profiles | Contact us |
Source: ContactOut Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Bitrix24 offers 5 pricing tiers compared to ContactOut's 4, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- and 3 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
ContactOut Key Features
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- Search portal
- Bulk license (700M+ profiles on Team)
- CSV export
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by ContactOut
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- Search portal
- Bulk license (700M+ profiles on Team)
- CSV export
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
ContactOut Integrations
ContactOut connects with: Salesforce, HubSpot, Greenhouse, Lever, Bullhorn, Zapier, Gmail, Outlook.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Bitrix24: Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by ContactOut: Salesforce, HubSpot, Greenhouse, Lever, Bullhorn, Zapier, Outlook.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for ContactOut
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that need a wide feature set (9 capabilities listed)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Bitrix24 | ContactOut |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 9 |
| Integrations | 10 | 8 |
| Founded | N/A | 2015 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and ContactOut the B2B lead data and contact enrichment side. Bitrix24 offers a more accessible entry point, while ContactOut starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and ContactOut for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Bitrix24 and ContactOut?
- Bitrix24 is a CRM platform built for customer relationship management and sales pipeline tracking, combining CRM, tasks, chat, video calls, a website builder and telephony. ContactOut is a data enrichment tool focused on finding B2B lead data, offering an email and phone finder, a LinkedIn browser extension, and AI-powered email campaigns.
- How much does Bitrix24 cost compared to ContactOut?
- Both platforms have a free tier at $0/mo. Beyond that, Bitrix24's Basic, Standard, Professional and Enterprise plans require contacting sales for pricing, while ContactOut publishes fixed prices: $49/mo for the Email plan and $99/mo for the Email + Phone plan, with the Team/API plan requiring a sales contact.
- Can I use Bitrix24 and ContactOut together?
- Yes, many teams run one of each since they serve different parts of the workflow. Bitrix24 handles organizing contacts, tracking deals, and forecasting revenue, while ContactOut handles finding accurate contact data for target accounts, so they complement rather than compete with each other.
- Which integrations does each tool support?
- Bitrix24 connects with Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, and Mailchimp. ContactOut connects with Salesforce, HubSpot, Greenhouse, Lever, Bullhorn, Zapier, Gmail, and Outlook. Gmail is the only integration both tools list.
- Who is Bitrix24 best suited for versus ContactOut?
- Bitrix24 best fits budget-conscious teams wanting an affordable CRM, organizations with complex tech stacks needing broad integration support, teams wanting to start free and scale, and enterprise buyers who prefer custom pricing. ContactOut best fits budget-conscious teams wanting an affordable data enrichment tool and teams that need a wide feature set.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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