Bitrix24 vs VoilaNorbert: CRM Platform vs Data Enrichment Tool Comparison
Compare Bitrix24 (CRM platform) and VoilaNorbert (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking, starting free, while VoilaNorbert is a data enrichment tool for finding and verifying B2B contact emails, starting at $49/mo. They serve different jobs: Bitrix24 organizes contacts and deals, VoilaNorbert finds accurate contact data, so many teams run both together.
Key takeaways
- Bitrix24's entry plan is free while VoilaNorbert's entry Valet plan costs $49/mo for up to 1,000 leads per month.
- Bitrix24 offers 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) compared to VoilaNorbert's 4 tiers (Valet, Butler, Advisor, Counselor).
- VoilaNorbert's Counselor plan costs $499/mo and covers up to 50,000 leads per month.
- Bitrix24 lists features such as basic CRM, sales pipelines, tasks, chat and video calls, and telephony integration, while VoilaNorbert lists email finder, email verification, enrichment, and sequences.
- Mailchimp is the only integration listed by both Bitrix24 and VoilaNorbert.
Reviewed and updated September 4, 2026
Bitrix24 vs VoilaNorbert: CRM Platform vs Data Enrichment Tool Comparison
Bitrix24 (CRM platform) and VoilaNorbert (data enrichment tool) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; VoilaNorbert is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and VoilaNorbert lists email finder and email verification.
Bitrix24 offers a lower entry point at $0/mo compared to VoilaNorbert at $49/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for finding accurate contact data for target accounts, that is VoilaNorbert. Many teams run one of each.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
VoilaNorbert is Email finder that returns a contact email address from a person name and a company domain. Also verifies email lists, enriches leads and sends email sequences.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Valet
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
VoilaNorbert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Valet | $49/mo | Up to 1,000 leads/month |
| Butler | $99/mo | Up to 5,000 leads/month |
| Advisor | $249/mo | Up to 15,000 leads/month |
| Counselor | $499/mo | Up to 50,000 leads/month |
Source: VoilaNorbert Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $49/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to VoilaNorbert's 4, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Email finder
- Email verification
- Enrichment
- Sequences
- Chrome Extension
- Google Sheets Add-On
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
VoilaNorbert Key Features
- Email finder
- Email verification
- Enrichment
- Sequences
- Chrome Extension
- Google Sheets Add-On
- Bulk & API usage included
- Credit rollover
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by VoilaNorbert
- Email finder
- Email verification
- Enrichment
- Sequences
- Chrome Extension
- Google Sheets Add-On
- Bulk & API usage included
- Credit rollover
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
VoilaNorbert Integrations
VoilaNorbert connects with: Zapier, Salesforce, Pipedrive, Mailshake, Drip, Hubspot, Close.com, Mailchimp, SendGrid, Formstack.
Shared Integrations
Both tools integrate with: Mailchimp.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero.
Integrations listed only by VoilaNorbert: Zapier, Salesforce, Pipedrive, Mailshake, Drip, Hubspot, Close.com, SendGrid, Formstack.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for VoilaNorbert
- Budget-conscious teams looking for an affordable data enrichment tool
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
- Sales teams researching target accounts
Feature Comparison Summary
| Feature | Bitrix24 | VoilaNorbert |
|---|---|---|
| Starting Price | Free | $49/mo |
| Top Tier Price | Contact Sales | $499/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and VoilaNorbert the B2B lead data and contact enrichment side. Bitrix24 offers a more accessible entry point, while VoilaNorbert starts at $49/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and VoilaNorbert for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Bitrix24 and VoilaNorbert?
- Bitrix24 is a CRM platform built for customer relationship management and sales pipeline tracking, while VoilaNorbert is a data enrichment tool built for finding and verifying B2B contact emails. Bitrix24 lists basic CRM and sales pipelines as core features, and VoilaNorbert lists email finder and email verification.
- Which is cheaper, Bitrix24 or VoilaNorbert?
- Bitrix24 is cheaper at the entry level, offering a free plan, while VoilaNorbert's entry-level Valet plan costs $49/mo for up to 1,000 leads per month. Bitrix24 also offers more pricing tiers overall, with 5 tiers compared to VoilaNorbert's 4.
- Do Bitrix24 and VoilaNorbert integrate with the same tools?
- Mostly no. The only integration shared by both tools is Mailchimp. Bitrix24 connects with tools like Gmail, Google Calendar, Google Drive, and Office 365, while VoilaNorbert connects with tools like Zapier, Salesforce, Pipedrive, and Hubspot.
- Can I use both Bitrix24 and VoilaNorbert together?
- Yes, many teams run both tools together since they serve different functions. Bitrix24 handles CRM tasks like organizing contacts, tracking deals, and forecasting revenue, while VoilaNorbert handles finding accurate contact data for target accounts through email finding and verification.
- Who should use VoilaNorbert instead of Bitrix24?
- VoilaNorbert fits budget-conscious teams looking for an affordable data enrichment tool, revenue operations teams building targeted prospect lists, marketing teams enriching CRM data for segmentation, and sales teams researching target accounts. It is not built for pipeline tracking or CRM organization, which is Bitrix24's role.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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