Tool Comparisons

    Bitrix24 vs ZoomInfo: CRM Platform vs Data Enrichment Tool Comparison

    Compare Bitrix24 (CRM platform) and ZoomInfo (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Editorial illustration for Bitrix24 vs ZoomInfo
    September 3, 2026Updated September 5, 20265 min read
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    The short answer

    Bitrix24 is a CRM platform for managing contacts, deals, and sales pipelines, while ZoomInfo is a data enrichment tool with 260M+ professional profiles and 100M+ company profiles for finding B2B contact data. Both start free, so the choice depends on whether a team needs pipeline management or contact discovery. Many teams use both together.

    Key takeaways

    • Bitrix24 offers 5 pricing tiers, from a free plan up to Enterprise, all billed as a flat rate per organization rather than per seat.
    • ZoomInfo's paid tiers include Professional at $1250/mo, Advanced at $2083/mo, and Elite at $3333/mo, with credit limits ranging from 5,000 to 10,000 per year.
    • ZoomInfo lists 260M+ published professional profiles, 100M+ company profiles, 150M+ direct emails, 135M+ verified phone numbers, and 65M+ direct dials.
    • Bitrix24 lists 10 integrations including Gmail, Google Drive, Office 365, and Mailchimp, while ZoomInfo lists 6 integrations including Salesforce, HubSpot, and Outreach.
    • Both Bitrix24 and ZoomInfo offer free tiers, allowing teams to test either platform before paying anything.

    Reviewed and updated September 5, 2026

    Bitrix24 vs ZoomInfo: CRM Platform vs Data Enrichment Tool Comparison

    Bitrix24 (CRM platform) and ZoomInfo (data enrichment tool) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.

    The Quick Answer

    Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; ZoomInfo is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and ZoomInfo lists 260m+ published professional profiles and 100m+ company profiles.

    Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for finding accurate contact data for target accounts, that is ZoomInfo. Many teams run one of each.

    Understanding the Core Difference

    Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.

    ZoomInfo is Enterprise B2B database with 260M+ professional profiles, intent data, and comprehensive company intelligence.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing panels: Pricing Comparison (ZoomInfo, Lite, Professional, Advanced)

    Bitrix24 Pricing (as of September 2026)

    PlanPriceContacts
    FreeFree5 GB storage; free for 1-2 users
    BasicContact Salesincludes 5 users; 24 GB storage
    StandardContact Salesincludes 50 users; 100 GB storage
    ProfessionalContact Salesincludes 100 users; 1 TB storage
    EnterpriseContact SalesUser-count ladder above the Professional plan

    Source: Bitrix24 Pricing

    ZoomInfo Pricing (as of September 2026)

    PlanPriceContactsEmails
    Lite (Free)Free10-25 credits/monthN/A
    Professional$1250/mo5,000 credits/yearN/A
    Advanced$2083/mo10,000 credits/yearN/A
    Elite$3333/mo10,000 credits/yearN/A

    Source: ZoomInfo Pricing

    Pricing Analysis

    Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.

    Bitrix24 offers 5 pricing tiers compared to ZoomInfo's 4, giving you more granularity as you scale.

    Both platforms offer free tiers, so you can test each one before spending anything.

    Features Breakdown

    Bitrix24 lists
    • Basic CRM (deals, contacts)
    • Sales pipelines
    • Sales automation
    • Tasks (Kanban, Gantt)
    • Chat & video calls
    • Email marketing
    • and 2 more listed below
    ZoomInfo lists
    • 260M+ published professional profiles
    • 100M+ company profiles
    • 150M+ direct emails
    • 135M+ verified phone numbers
    • 65M+ direct dials
    • Intent signals (11K+ topics)
    • and 3 more listed below
    What Bitrix24 and ZoomInfo each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Bitrix24 Key Features

    • Basic CRM (deals, contacts)
    • Sales pipelines
    • Sales automation
    • Tasks (Kanban, Gantt)
    • Chat & video calls
    • Email marketing
    • Telephony integration
    • Analytics & reporting tools

    ZoomInfo Key Features

    • 260M+ published professional profiles
    • 100M+ company profiles
    • 150M+ direct emails
    • 135M+ verified phone numbers
    • 65M+ direct dials
    • Intent signals (11K+ topics)
    • Technographic data
    • ZoomInfo Copilot AI
    • GTM Studio

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Bitrix24

    • Basic CRM (deals, contacts)
    • Sales pipelines
    • Sales automation
    • Tasks (Kanban, Gantt)
    • Chat & video calls
    • Email marketing
    • Telephony integration
    • Analytics & reporting tools

    Listed only by ZoomInfo

    • 260M+ published professional profiles
    • 100M+ company profiles
    • 150M+ direct emails
    • 135M+ verified phone numbers
    • 65M+ direct dials
    • Intent signals (11K+ topics)
    • Technographic data
    • ZoomInfo Copilot AI
    • GTM Studio

    Integration Ecosystem

    Integration schematic: Integration Ecosystem (ZoomInfo, Salesforce, HubSpot, Marketo)

    Bitrix24 Integrations

    Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.

    ZoomInfo Integrations

    ZoomInfo connects with: Salesforce, HubSpot, Microsoft Dynamics 365, Marketo, Outreach, SalesLoft.

    Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.

    Integrations listed only by ZoomInfo: Salesforce, HubSpot, Microsoft Dynamics 365, Marketo, Outreach, SalesLoft.

    Use Case Recommendations

    Best Fit for Bitrix24

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (10 integrations)
    • Teams that want to start free and scale up as needs grow
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for ZoomInfo

    • Budget-conscious teams looking for an affordable data enrichment tool
    • Teams that need a wide feature set (9 capabilities listed)
    • Teams that want to start free and scale up as needs grow

    Feature Comparison Summary

    FeatureBitrix24ZoomInfo
    Starting PriceFreeFree
    Top Tier PriceContact Sales$3333/mo
    Total Features Listed89
    Integrations106

    Getting Started Checklist

    Step sequence: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
    2. Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and ZoomInfo the B2B lead data and contact enrichment side. Bitrix24 offers a more accessible entry point, while ZoomInfo starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Bitrix24 and ZoomInfo for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    What is the main difference between Bitrix24 and ZoomInfo?
    Bitrix24 is a CRM platform built for managing contacts, deals, and sales pipelines, while ZoomInfo is a data enrichment tool built for finding and verifying B2B contact data. They serve different jobs in an outbound stack, and many teams use one of each rather than choosing between them.
    How much does Bitrix24 cost compared to ZoomInfo?
    Both platforms start at $0/mo on their free tiers. Bitrix24's paid plans, Basic, Standard, Professional, and Enterprise, require contacting sales for pricing, while ZoomInfo's paid tiers are listed at $1250/mo for Professional, $2083/mo for Advanced, and $3333/mo for Elite.
    Which integrations does Bitrix24 support?
    Bitrix24 lists 10 integrations: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, and Mailchimp. This is broader than the 6 integrations ZoomInfo lists on its own page.
    Which integrations does ZoomInfo support?
    ZoomInfo lists 6 integrations: Salesforce, HubSpot, Microsoft Dynamics 365, Marketo, Outreach, and SalesLoft. These are focused on CRM and sales engagement tools rather than the productivity and file-storage integrations Bitrix24 lists.
    Should a company use both Bitrix24 and ZoomInfo?
    Yes, many teams run both since they solve different problems: Bitrix24 organizes contacts, tracks deals, and forecasts revenue, while ZoomInfo finds accurate contact data for target accounts. Teams with complex tech stacks or that need both pipeline management and lead enrichment often pair the two.
    Bitrix24ZoomInfoCRM PlatformData Enrichment ToolComparisoncrmdata-enrichment
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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