Capsule CRM vs ContactOut: CRM Platform vs Data Enrichment Tool Comparison
Compare Capsule CRM (CRM platform) and ContactOut (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Capsule CRM and ContactOut serve different jobs: Capsule CRM is a CRM platform for contact management and sales pipeline tracking, while ContactOut is a data enrichment tool for finding B2B email and phone contact data. Both start free at $0/mo. Teams needing pipeline management should choose Capsule CRM, while those needing lead data should choose ContactOut, and many teams use both.
Key takeaways
- Capsule CRM's free plan supports 250 contacts with a maximum of 2 users, while paid tiers (Starter, Growth, Advanced, Ultimate) require contacting sales for pricing.
- ContactOut's Email plan costs $49/mo with 300 exports per month, and its Email + Phone plan costs $99/mo with 600 exports per month and unlimited emails and phones.
- ContactOut's Team/API plan offers a bulk license covering over 700 million profiles.
- Capsule CRM offers 5 pricing tiers compared to ContactOut's 4 tiers, giving Capsule more granularity for scaling.
- Capsule CRM and ContactOut share only two listed integrations, Gmail and Zapier, with Capsule adding tools like Xero and QuickBooks Online and ContactOut adding tools like Salesforce and HubSpot.
Reviewed and updated September 2, 2026
Capsule CRM vs ContactOut: CRM Platform vs Data Enrichment Tool Comparison
Capsule CRM is a CRM platform; ContactOut is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
Capsule CRM is a CRM platform for customer relationship management and sales pipeline tracking; ContactOut is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, and ContactOut lists one user per company limit on free, email and email + phone plans and browser extension for linkedin.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Capsule CRM is the one built for it; for finding accurate contact data for target accounts, that is ContactOut. Many teams run one of each.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
ContactOut is Email and phone finder with a LinkedIn-focused browser extension, AI-powered email campaigns, and a 700M+ profile bulk license on the Team plan.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
ContactOut Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Free | Free | 5 emails, 5 phones and 5 exports per day | 5 emails / day |
| $49/mo | 300 exports / month | Unlimited emails | |
| Email + Phone | $99/mo | 600 exports / month | Unlimited emails and unlimited phones |
| Team / API | Contact Sales | Bulk license, 700M+ profiles | Contact us |
Source: ContactOut Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Capsule CRM offers 5 pricing tiers compared to ContactOut's 4, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- and 3 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
ContactOut Key Features
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- Search portal
- Bulk license (700M+ profiles on Team)
- CSV export
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by ContactOut
- One user per company limit on Free, Email and Email + Phone plans
- Browser extension for LinkedIn
- Email campaigns
- AI email writer
- Data enrichment
- List builder
- Search portal
- Bulk license (700M+ profiles on Team)
- CSV export
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
ContactOut Integrations
ContactOut connects with: Salesforce, HubSpot, Greenhouse, Lever, Bullhorn, Zapier, Gmail, Outlook.
Shared Integrations
Both tools integrate with: Gmail, Zapier.
Integrations listed only by Capsule CRM: Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, Transpond.
Integrations listed only by ContactOut: Salesforce, HubSpot, Greenhouse, Lever, Bullhorn, Outlook.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for ContactOut
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that need a wide feature set (9 capabilities listed)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Capsule CRM | ContactOut |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 9 |
| Integrations | 10 | 8 |
| Founded | N/A | 2015 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and ContactOut the B2B lead data and contact enrichment side. Capsule CRM offers a more accessible entry point, while ContactOut starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and ContactOut for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Capsule CRM and ContactOut?
- Capsule CRM is a CRM platform built for customer relationship management and sales pipeline tracking, including contact management, multiple sales pipelines, and workflow automations. ContactOut is a data enrichment tool focused on finding B2B email and phone contact data, with a LinkedIn browser extension and AI email campaigns. They address different parts of the sales workflow.
- How much does Capsule CRM cost compared to ContactOut?
- Both platforms offer free plans starting at $0/mo. Capsule CRM's free tier includes 250 contacts and a maximum of 2 users, with paid tiers requiring you to contact sales. ContactOut's paid plans are listed at $49/mo for the Email plan and $99/mo for the Email + Phone plan, with the Team/API tier requiring a sales contact.
- Do Capsule CRM and ContactOut integrate with each other or share tools?
- The article lists only two shared integrations between the two platforms: Gmail and Zapier. Capsule CRM separately connects with tools like Mailchimp, Xero, QuickBooks Online, and Sage Accounting, while ContactOut separately connects with Salesforce, HubSpot, Greenhouse, Lever, and Bullhorn.
- Should I use Capsule CRM, ContactOut, or both?
- It depends on your workflow needs. Capsule CRM fits budget-conscious teams wanting an affordable CRM platform, organizations needing broad integration support, and teams that want to start free and scale. ContactOut fits teams needing accurate B2B contact data. The article notes many teams run one of each rather than choosing just one.
- How many pricing tiers does each platform offer?
- Capsule CRM offers 5 pricing tiers: Free, Starter, Growth, Advanced, and Ultimate. ContactOut offers 4 pricing tiers: Free, Email, Email + Phone, and Team/API. The article notes Capsule CRM's extra tier gives more granularity for scaling.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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