Close vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Compare Close (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Close is a CRM platform built for inside sales teams, with built-in calling, SMS messaging, and pipeline tracking, priced from $19/mo. Kixie is a sales engagement platform for multi-channel outbound calling and texting cadences, using custom pricing. Teams prioritizing pipeline visibility choose Close, and teams running multi-channel outreach choose Kixie.
Key takeaways
- Close's entry plan, Solo, costs $19/mo and is limited to 10,000 leads.
- Kixie uses custom, contact-sales pricing across all three of its plans: Professional, Single-Line PowerDialer, and Multi-Line PowerDialer.
- Close offers 4 pricing tiers while Kixie offers 3.
- Close lists 8 key features including AI Email Assistant and predictive dialing, while Kixie lists 12 including Conversation Intelligence and Live Call Coaching.
- Close integrates with 8 tools including Slack, Gmail, and Zoom, while Kixie integrates with 5 tools including Salesforce, Zoho, and Pipedrive, and both share Zapier and HubSpot.
Reviewed and updated September 4, 2026
Close vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Close (CRM platform) and Kixie (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Close is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Close lists built-in calling with power dialer and native sms messaging, and Kixie lists outbound call & text cadences and bi-directional crm integration.
Close publishes an entry price of $19/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Close is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.
Understanding the Core Difference
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Solo
Professional Plan
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Close offers 4 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.
Features Breakdown
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Integration Ecosystem
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Shared Integrations
Both tools integrate with: Zapier, HubSpot.
Integrations listed only by Close: Slack, Gmail, Microsoft Outlook, Zoom, Segment, Calendly.
Integrations listed only by Kixie: Salesforce, Zoho, Pipedrive.
Use Case Recommendations
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Close | Kixie |
|---|---|---|
| Starting Price | $19/mo | Contact Sales |
| Top Tier Price | $149/mo | Contact Sales |
| Total Features Listed | 8 | 12 |
| Integrations | 8 | 5 |
| Founded | 2013 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Close serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. Close publishes an entry price of $19/mo, while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Close and Kixie for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Close and Kixie?
- Close is a CRM platform for organizing contacts, tracking deals, and forecasting revenue, while Kixie is a sales engagement platform for coordinating outreach across email, phone, and social channels through automated calling and texting cadences. They solve related but different parts of the sales process.
- How much does Close cost?
- Close's entry plan, Solo, costs $19/mo and is limited to 10,000 leads. Its other tiers are Essentials at $49/mo, Growth at $109/mo, and Scale at $149/mo, giving four pricing levels as teams scale.
- How much does Kixie cost?
- Kixie uses custom, contact-sales pricing for all three of its plans: Professional, Single-Line PowerDialer, and Multi-Line PowerDialer. There is no published list price, so it cannot be directly compared to Close's published pricing without contacting sales.
- Which integrations do Close and Kixie share?
- Close and Kixie both integrate with Zapier and HubSpot. Close additionally connects with Slack, Gmail, Microsoft Outlook, Zoom, Segment, and Calendly, while Kixie additionally connects with Salesforce, Zoho, and Pipedrive.
- Should I use Close, Kixie, or both?
- Budget-conscious teams needing pipeline visibility and broad integration support fit Close best, while SDR teams running multi-channel outreach sequences and enterprise buyers who prefer custom pricing fit Kixie best. The article notes that many teams run one of each rather than choosing exclusively.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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