Freshsales vs mailfloss: CRM Platform vs Data Enrichment Tool Comparison
Compare Freshsales (CRM platform) and mailfloss (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking, starting at $9/mo. Mailfloss is a data enrichment tool for B2B lead data and contact enrichment, starting at $29/mo. Choose Freshsales for organizing contacts and tracking deals, mailfloss for cleaning and verifying contact lists. Many teams run both.
Key takeaways
- Freshsales entry pricing starts at $9/mo with the Growth plan, while mailfloss entry pricing starts at $29/mo with the Lite plan.
- Freshsales offers 3 pricing tiers (Growth, Pro, Enterprise) at $9/mo, $39/mo, and $59/mo respectively.
- Mailfloss offers 4 pricing tiers including Lite at $29/mo for 10,000 credits/month and Pro at $209/mo for 125,000 credits/month.
- Freshsales lists Freddy AI for lead scoring, deal insights, and next-best-action recommendations as a key feature.
- Both Freshsales and mailfloss integrate with Zapier, but Freshsales also connects with Gmail, Microsoft Outlook, Slack, Zoom, Segment, and Shopify.
Reviewed and updated September 4, 2026
Freshsales vs mailfloss: CRM Platform vs Data Enrichment Tool Comparison
Sales teams building an outbound stack often weigh Freshsales, a CRM platform for customer relationship management and sales pipeline tracking, against mailfloss, a data enrichment tool for B2B lead data and contact enrichment. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; mailfloss is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and mailfloss lists cleans your list daily and removes addresses that decay over time.
Freshsales offers a lower entry point at $9/mo compared to mailfloss at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for finding accurate contact data for target accounts, that is mailfloss. Many teams run one of each.
Understanding the Core Difference
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
mailfloss is mailfloss is an email verification service that connects to your email marketing platform and cleans the list daily on autopilot, removing bad addresses, fixing typos and blocking bot and spam signups in real time. Subscriptions are sized by credits per month; prepaid credits cover one-time list uploads.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Lite
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
mailfloss Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Lite | $29/mo | 10,000 credits/month |
| Business | $59/mo | 25,000 credits/month |
| Pro | $209/mo | 125,000 credits/month |
| Prepaid credits | Usage-based | - |
Source: mailfloss Pricing
Pricing Analysis
Freshsales is more affordable at the entry level ($9/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment, this price difference matters.
mailfloss offers 4 pricing tiers compared to Freshsales's 3, giving you more granularity as you scale.
Features Breakdown
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
- Cleans your list daily
- Removes addresses that decay over time
- Custom keep and remove rules
- Zapier integration
- Real-time API
- Webhooks
- and 4 more listed below
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
mailfloss Key Features
- Cleans your list daily
- Removes addresses that decay over time
- Custom keep and remove rules
- Zapier integration
- Real-time API
- Webhooks
- Automatically fixes typos
- Prevents bounces in real-time
- Auto-tags subscribers after verification
- Single sign-on
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Listed only by mailfloss
- Cleans your list daily
- Removes addresses that decay over time
- Custom keep and remove rules
- Zapier integration
- Real-time API
- Webhooks
- Automatically fixes typos
- Prevents bounces in real-time
- Auto-tags subscribers after verification
- Single sign-on
Integration Ecosystem
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
mailfloss Integrations
mailfloss connects with: Mailchimp, Klaviyo, HubSpot, ActiveCampaign, Kit, beehiiv, GoHighLevel, Braze, AWeber, Drip, MailerLite, Constant Contact, Brevo, Campaign Monitor, GetResponse, Ontraport, iContact, Sendlane, Moosend, Keap, Intercom, Customer.io, Iterable, Ghost, Emma, SendPulse, Benchmark, Mautic, Zapier.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Freshsales: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Segment, Shopify.
Integrations listed only by mailfloss: Mailchimp, Klaviyo, HubSpot, ActiveCampaign, Kit, beehiiv, GoHighLevel, Braze, AWeber, Drip, MailerLite, Constant Contact, Brevo, Campaign Monitor, GetResponse, Ontraport, iContact, Sendlane, Moosend, Keap, Intercom, Customer.io, Iterable, Ghost, Emma, SendPulse, Benchmark, Mautic.
Use Case Recommendations
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for mailfloss
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (29 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Freshsales | mailfloss |
|---|---|---|
| Starting Price | $9/mo | $29/mo |
| Top Tier Price | $59/mo | Usage-based |
| Total Features Listed | 8 | 10 |
| Integrations | 8 | 29 |
| Founded | 2010 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and mailfloss the B2B lead data and contact enrichment side. Freshsales offers a more accessible entry point at $9/mo, while mailfloss starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Freshsales and mailfloss for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Freshsales and mailfloss?
- Freshsales is a CRM platform built for customer relationship management and sales pipeline tracking, while mailfloss is a data enrichment tool focused on B2B lead data and contact enrichment. They serve different parts of the sales workflow rather than competing directly, so many teams use both together.
- Which is cheaper, Freshsales or mailfloss?
- Freshsales is cheaper at the entry level, starting at $9/mo for its Growth plan compared to mailfloss's Lite plan at $29/mo. Freshsales has 3 pricing tiers total, while mailfloss has 4 tiers plus a usage-based prepaid credits option.
- Can Freshsales and mailfloss be used together?
- Yes, the article notes that many teams run one of each tool since they solve different problems. Freshsales handles organizing contacts, tracking deals, and forecasting revenue, while mailfloss handles finding and maintaining accurate contact data for target accounts.
- What integrations does mailfloss support?
- Mailfloss connects with a wide range of email marketing platforms including Mailchimp, Klaviyo, HubSpot, ActiveCampaign, Kit, beehiiv, GoHighLevel, Braze, AWeber, Drip, MailerLite, Constant Contact, Brevo, and Zapier, among others. Zapier is the only integration it shares in common with Freshsales.
- Does Freshsales include AI features?
- Yes, Freshsales includes Freddy AI, which provides lead scoring, deal insights, and next-best-action recommendations. This is listed as one of its key features alongside contact, account, and deal management and built-in email and phone with call recording.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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