Freshsales vs Skrapp.io: CRM Platform vs Data Enrichment Tool Comparison
Compare Freshsales (CRM platform) and Skrapp.io (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Freshsales is a CRM platform for contact, account, and deal management with built-in email and phone plus Freddy AI lead scoring, starting at $9/mo. Skrapp.io is a B2B data enrichment tool offering email finding and verification, starting free. Freshsales handles pipeline and forecasting; Skrapp.io handles finding accurate contact data, so many teams use both.
Key takeaways
- Freshsales pricing starts at $9/mo for the Growth plan, rising to $39/mo for Pro and $59/mo for Enterprise.
- Skrapp.io offers a free plan with 50 credits and 1 user, with paid plans starting at $39/mo for 2,000 credits and 2 users.
- Skrapp.io's Enterprise plan costs $349/mo and includes 50,000 credits per month for 15 users.
- Freshsales lists 8 integrations, including Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify.
- Skrapp.io lists 5 integrations, including Salesforce, HubSpot, LinkedIn, Sales Navigator, and LinkedIn Recruiter.
Reviewed and updated September 2, 2026
Freshsales vs Skrapp.io: CRM Platform vs Data Enrichment Tool Comparison
Freshsales is a CRM platform; Skrapp.io is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; Skrapp.io is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and Skrapp.io lists email finder and email verifier.
Skrapp.io offers a lower entry point at $0/mo compared to Freshsales at $9/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for finding accurate contact data for target accounts, that is Skrapp.io. Many teams run one of each.
Understanding the Core Difference
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
Skrapp.io is B2B email finder and lead search tool that returns verified business emails, qualified leads and enriched data, with LinkedIn and Sales Navigator Chrome extensions.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Free
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Skrapp.io Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 50 credits, 1 user |
| Professional | $39/mo | 2,000 credits/mo, 2 users, at the entry step of a 2K to 25K credit selector |
| Enterprise | $349/mo | 50,000 credits/mo, 15 users, at the entry step of a 50K to 500K credit selector |
Source: Skrapp.io Pricing
Pricing Analysis
Skrapp.io offers the lower entry point ($0/mo vs $9/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Skrapp.io includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
- Email Finder
- Email Verifier
- Multi-Page Enrichment for LinkedIn
- Auto-Connect with LinkedIn Profiles
- List Saver for Sales Navigator
- List CRM Sync
- and 2 more listed below
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Skrapp.io Key Features
- Email Finder
- Email Verifier
- Multi-Page Enrichment for LinkedIn
- Auto-Connect with LinkedIn Profiles
- List Saver for Sales Navigator
- List CRM Sync
- AI Enrichment
- Credits Roll Over
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Listed only by Skrapp.io
- Email Finder
- Email Verifier
- Multi-Page Enrichment for LinkedIn
- Auto-Connect with LinkedIn Profiles
- List Saver for Sales Navigator
- List CRM Sync
- AI Enrichment
- Credits Roll Over
Integration Ecosystem
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Skrapp.io Integrations
Skrapp.io connects with: Salesforce, HubSpot, LinkedIn, Sales Navigator, LinkedIn Recruiter.
Integrations listed only by Freshsales: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Integrations listed only by Skrapp.io: Salesforce, HubSpot, LinkedIn, Sales Navigator, LinkedIn Recruiter.
Use Case Recommendations
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Skrapp.io
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that want to start free and scale up as needs grow
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
Feature Comparison Summary
| Feature | Freshsales | Skrapp.io |
|---|---|---|
| Starting Price | $9/mo | Free |
| Top Tier Price | $59/mo | $349/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 5 |
| Founded | 2010 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Skrapp.io the B2B lead data and contact enrichment side. Skrapp.io offers a more accessible entry point, while Freshsales starts at $9/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Freshsales and Skrapp.io for current information.
Frequently asked questions.
Frequently asked questions- Is Freshsales a CRM or a data enrichment tool?
- Freshsales is a CRM platform, not a data enrichment tool. It focuses on contact, account, and deal management, built-in email and phone with call recording, and Freddy AI for lead scoring and deal insights. For finding and verifying B2B contact data, Skrapp.io is the data enrichment tool in this comparison.
- How much does Skrapp.io cost?
- Skrapp.io has a Free plan with 50 credits and 1 user. The Professional plan starts at $39/mo for 2,000 credits per month and 2 users, and the Enterprise plan starts at $349/mo for 50,000 credits per month and 15 users.
- What integrations does Freshsales support?
- Freshsales connects with 8 tools listed on its own page: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify. This gives it broader integration coverage than Skrapp.io, which lists 5 integrations focused on LinkedIn and CRM platforms.
- Can I use Freshsales and Skrapp.io together?
- Yes, many teams run both since they solve different problems. Freshsales handles organizing contacts, tracking deals, and forecasting revenue, while Skrapp.io handles finding accurate contact data for target accounts through its email finder and verifier.
- What is Freddy AI in Freshsales?
- Freddy AI is Freshsales' built-in AI feature that provides lead scoring, deal insights, and next-best-action recommendations. It is one of the capabilities Freshsales lists that Skrapp.io does not offer, since Skrapp.io focuses instead on email finding, verification, and LinkedIn-based enrichment.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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