Freshsales vs TheirStack: CRM Platform vs Data Enrichment Tool Comparison

Freshsales vs TheirStack: CRM Platform vs Data Enrichment Tool Comparison

Freshsales is a CRM platform; TheirStack is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.

The Quick Answer

Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; TheirStack is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and TheirStack lists job search and company search.

TheirStack offers a lower entry point at $0/mo compared to Freshsales at $9/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for finding accurate contact data for target accounts, that is TheirStack. Many teams run one of each.

Understanding the Core Difference

Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.

TheirStack is Job posting and technographics database for sales teams. Finds companies by the technologies they use and the roles they are hiring for, and enriches a company list with technographics and buying intent.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

$9/moFreshsales entry plan

Growth

FreeTheirStack entry plan

Free

Freshsales Pricing (as of September 2026)

Source: Freshsales Pricing

TheirStack Pricing (as of September 2026)

Source: TheirStack Pricing

Pricing Analysis

TheirStack offers the lower entry point ($0/mo vs $9/mo). Teams watching their budget will appreciate the savings, especially when starting out.

TheirStack offers 4 pricing tiers compared to Freshsales's 3, giving you more granularity as you scale.

TheirStack includes a free tier, which is helpful for evaluating the platform without upfront cost.

Features Breakdown

Freshsales lists

• Contact, account, and deal management
• Built-in email and phone with call recording
• Freddy AI lead scoring and deal insights
• Visual sales pipeline management
• Workflow automation and sequences
• Multiple pipeline support
• and 2 more listed below

TheirStack lists

• Job search
• Company search
• Company lookup
• Enrichment
• Exports
• Email alerts
• and 2 more listed below

Freshsales Key Features

• Contact, account, and deal management
• Built-in email and phone with call recording
• Freddy AI lead scoring and deal insights
• Visual sales pipeline management
• Workflow automation and sequences
• Multiple pipeline support
• Advanced reporting and forecasting
• Territory management and auto-assignment

TheirStack Key Features

• Job search
• Company search
• Company lookup
• Enrichment
• Exports
• Email alerts
• Webhooks
• MCP server

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Freshsales

• Contact, account, and deal management
• Built-in email and phone with call recording
• Freddy AI lead scoring and deal insights
• Visual sales pipeline management
• Workflow automation and sequences
• Multiple pipeline support
• Advanced reporting and forecasting
• Territory management and auto-assignment

Listed only by TheirStack

• Job search
• Company search
• Company lookup
• Enrichment
• Exports
• Email alerts
• Webhooks
• MCP server

Integration Ecosystem

Freshsales Integrations

Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.

TheirStack Integrations

TheirStack connects with: Clay, LinkedIn Audiences, Make, N8N, Zapier.

Shared Integrations

Both tools integrate with: Zapier.

Integrations listed only by Freshsales: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Segment, Shopify.

Integrations listed only by TheirStack: Clay, LinkedIn Audiences, Make, N8N.

Use Case Recommendations

Best Fit for Freshsales

• Budget-conscious teams looking for an affordable CRM platform
• Organizations with complex tech stacks needing broad integration support (8 integrations)
• Sales teams tracking deals from first touch to close
• Managers who need pipeline visibility and forecasting

Best Fit for TheirStack

• Budget-conscious teams looking for an affordable data enrichment tool
• Teams that want to start free and scale up as needs grow
• Enterprise buyers who prefer custom pricing and dedicated support

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
2. Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and TheirStack the B2B lead data and contact enrichment side. TheirStack offers a more accessible entry point, while Freshsales starts at $9/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Freshsales and TheirStack for current information.