Kommo vs Lusha: CRM Platform vs Data Enrichment Tool Comparison

Kommo vs Lusha: CRM Platform vs Data Enrichment Tool Comparison

Sales teams building an outbound stack often weigh Kommo, a CRM platform for customer relationship management and sales pipeline tracking, against Lusha, a data enrichment tool for B2B lead data and contact enrichment. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.

The Quick Answer

Kommo is a CRM platform for customer relationship management and sales pipeline tracking; Lusha is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Kommo lists sales pipelines and unified inbox, and Lusha lists browser extension for linkedin and csv enrichment.

Lusha offers a lower entry point at $0/mo compared to Kommo at $25/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, Kommo is the one built for it; for finding accurate contact data for target accounts, that is Lusha. Many teams run one of each.

Understanding the Core Difference

Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

Lusha is B2B contact database with browser extension for LinkedIn prospecting, CSV enrichment, and intent signals.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

$25/moKommo entry plan

Base

FreeLusha entry plan

Free

Kommo Pricing (as of September 2026)

Source: Kommo Pricing

Lusha Pricing (as of September 2026)

Source: Lusha Pricing

Pricing Analysis

Lusha offers the lower entry point ($0/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.

Lusha includes a free tier, which is helpful for evaluating the platform without upfront cost.

Features Breakdown

Kommo lists

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• and 5 more listed below

Lusha lists

• Browser extension for LinkedIn
• CSV enrichment
• Bulk contact reveal
• Intent signal alerts
• Technology stack data
• Custom API
• and 3 more listed below

Kommo Key Features

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• AI summaries
• AI writing assistance
• Booking page and scheduling link
• Dynamic segments and audience sync to ad platforms
• Sales and marketing analytics

Lusha Key Features

• Browser extension for LinkedIn
• CSV enrichment
• Bulk contact reveal
• Intent signal alerts
• Technology stack data
• Custom API
• Team management
• CRM enrichment (Scale)
• SSO (Scale)

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Kommo

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• AI summaries
• AI writing assistance
• Booking page and scheduling link
• Dynamic segments and audience sync to ad platforms
• Sales and marketing analytics

Listed only by Lusha

• Browser extension for LinkedIn
• CSV enrichment
• Bulk contact reveal
• Intent signal alerts
• Technology stack data
• Custom API
• Team management
• CRM enrichment (Scale)
• SSO (Scale)

Integration Ecosystem

Kommo Integrations

Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

Lusha Integrations

Lusha connects with: Gmail, Outlook, Salesforce, HubSpot, Outreach, Microsoft Dynamics 365, Pipedrive, SalesLoft, Zoho CRM, Zapier, Make, n8n.

Shared Integrations

Both tools integrate with: Zapier, Make, Gmail.

Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Google Calendar, Google Sheets.

Integrations listed only by Lusha: Outlook, Salesforce, HubSpot, Outreach, Microsoft Dynamics 365, Pipedrive, SalesLoft, Zoho CRM, n8n.

Use Case Recommendations

Best Fit for Kommo

• Budget-conscious teams looking for an affordable CRM platform
• Teams that need a wide feature set (11 capabilities listed)
• Organizations with complex tech stacks needing broad integration support (26 integrations)
• Enterprise buyers who prefer custom pricing and dedicated support

Best Fit for Lusha

• Budget-conscious teams looking for an affordable data enrichment tool
• Teams that want to start free and scale up as needs grow
• Revenue operations teams building targeted prospect lists
• Marketing teams enriching CRM data for segmentation

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
2. Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Kommo serves the customer relationship management and sales pipeline tracking side of an outbound stack and Lusha the B2B lead data and contact enrichment side. Lusha offers a more accessible entry point, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Kommo and Lusha for current information.