Kommo vs Muraena: CRM Platform vs Data Enrichment Tool Comparison
Compare Kommo (CRM platform) and Muraena (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Compare Kommo (CRM platform) and Muraena (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Reviewed and updated September 4, 2026
Kommo vs Muraena: CRM Platform vs Data Enrichment Tool Comparison
Kommo (CRM platform) and Muraena (data enrichment tool) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Kommo is a CRM platform for customer relationship management and sales pipeline tracking; Muraena is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Kommo lists sales pipelines and unified inbox, and Muraena lists b2b contact and company database and technographics data.
Muraena offers a lower entry point at $0/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Kommo is the one built for it; for finding accurate contact data for target accounts, that is Muraena. Many teams run one of each.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Muraena is Muraena is a B2B lead database and AI search tool with 180M+ personas, 30M companies, 280M emails and 25M phone numbers, technographics and buyer intent insights. Plans are per user per month by email credits, with export to CSV, Pipedrive and lemlist.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Free
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Muraena Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Free | Free | 50 email credits / month |
| Basic | $19/mo | 1,000 email credits / month |
| Business | $89/mo | 10,000 email credits / month |
Source: Muraena Pricing
Pricing Analysis
Muraena offers the lower entry point ($0/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Kommo offers 4 pricing tiers compared to Muraena's 3, giving you more granularity as you scale.
Muraena includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- and 1 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Muraena Key Features
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- API access
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Muraena
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- API access
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Muraena Integrations
Muraena connects with: Pipedrive, HubSpot, lemlist.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Integrations listed only by Muraena: Pipedrive, HubSpot, lemlist.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Muraena
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that want to start free and scale up as needs grow
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
Feature Comparison Summary
| Feature | Kommo | Muraena |
|---|---|---|
| Starting Price | $25/mo | Free |
| Top Tier Price | Contact Sales | $89/mo |
| Total Features Listed | 11 | 7 |
| Integrations | 26 | 3 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo serves the customer relationship management and sales pipeline tracking side of an outbound stack and Muraena the B2B lead data and contact enrichment side. Muraena offers a more accessible entry point, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Muraena for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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