Kylas vs UserGems: CRM Platform vs Data Enrichment Tool Comparison
Compare Kylas (CRM platform) and UserGems (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kylas is a CRM platform for customer relationship management and sales pipeline tracking, priced from free up to a custom enterprise plan. UserGems is a data enrichment tool for B2B lead data and contact scoring, starting at $3333/mo. Teams choose Kylas for pipeline management, UserGems for enrichment, and many run both together.
Key takeaways
- Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users, while its Elevate plan costs $175/mo for 100,000 expandable records.
- UserGems starts at $3333/mo for its Core plan with 4,000,000 credits and scales to $12500/mo for the Elite plan with 25,000,000 credits.
- Kylas lists 8 features including lead management, contact management, and quotations, while UserGems lists 8 features including build list, account and contact scoring, and a research agent.
- Kylas integrates with tools like Aircall, Apollo.io, and Call Hippo, while UserGems integrates with Salesforce, Hubspot, Outreach, and Salesloft.
- Kylas is recommended for budget-conscious teams and enterprise buyers wanting custom pricing, while UserGems is recommended for mid-market to enterprise revenue operations and marketing teams.
Reviewed and updated September 4, 2026
Kylas vs UserGems: CRM Platform vs Data Enrichment Tool Comparison
Kylas is a CRM platform; UserGems is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
Kylas is a CRM platform for customer relationship management and sales pipeline tracking; UserGems is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Kylas lists lead management with customizable lead pipelines and contact management, and UserGems lists build list (create & enrich) and account & contact scoring.
Kylas offers a lower entry point at $0/mo compared to UserGems at $3333/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Kylas is the one built for it; for finding accurate contact data for target accounts, that is UserGems. Many teams run one of each.
Understanding the Core Difference
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
UserGems is Surfaces companies and buyers showing buying signals, then discovers, enriches and scores the matching accounts and contacts. Deploys AI agents to run outbound and account-based marketing from those signals.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Embark
Core
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
UserGems Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $3333/mo | 4,000,000 credits |
| Advanced | $6250/mo | 10,000,000 credits |
| Elite | $12500/mo | 25,000,000 credits |
Source: UserGems Pricing
Pricing Analysis
Kylas is more affordable at the entry level ($0/mo vs $3333/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment, this price difference matters.
Kylas includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- and 2 more listed below
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
UserGems Key Features
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Listed only by UserGems
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
Integration Ecosystem
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
UserGems Integrations
UserGems connects with: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by UserGems: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Use Case Recommendations
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for UserGems
- Mid-market to enterprise teams with established B2B lead data and contact enrichment budgets
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
- Sales teams researching target accounts
Feature Comparison Summary
| Feature | Kylas | UserGems |
|---|---|---|
| Starting Price | Free | $3333/mo |
| Top Tier Price | Contact Sales | $12500/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kylas serves the customer relationship management and sales pipeline tracking side of an outbound stack and UserGems the B2B lead data and contact enrichment side. Kylas offers a more accessible entry point, while UserGems starts at $3333/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kylas and UserGems for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Kylas and UserGems?
- Kylas is a CRM platform built for customer relationship management and sales pipeline tracking, while UserGems is a data enrichment tool built for B2B lead data and contact enrichment. Kylas lists lead management and pipelines as core features, while UserGems lists build list creation and account and contact scoring.
- How much does Kylas cost compared to UserGems?
- Kylas starts free with its Embark plan and its Elevate plan costs $175/mo, while its Exceed plan requires contacting sales. UserGems starts at $3333/mo for the Core plan, $6250/mo for Advanced, and $12500/mo for Elite, making Kylas the more affordable entry option.
- Can I use Kylas and UserGems together?
- Yes, the article notes that many teams run one of each since they solve different parts of the workflow. Kylas handles organizing contacts, tracking deals, and forecasting revenue, while UserGems handles finding accurate contact data for target accounts.
- Who is UserGems best suited for?
- UserGems is best suited for mid-market to enterprise teams with established B2B lead data and contact enrichment budgets. It also fits revenue operations teams building targeted prospect lists, marketing teams enriching CRM data for segmentation, and sales teams researching target accounts.
- What integrations does Kylas support versus UserGems?
- Kylas connects with Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom. UserGems connects with Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, LinkedIn, Meta, and Google, each vendor listing 8 integrations.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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