Microsoft Dynamics 365 Sales vs Muraena: CRM Platform vs Data Enrichment Tool Comparison
Compare Microsoft Dynamics 365 Sales (CRM platform) and Muraena (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Compare Microsoft Dynamics 365 Sales (CRM platform) and Muraena (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Reviewed and updated September 4, 2026
Microsoft Dynamics 365 Sales vs Muraena: CRM Platform vs Data Enrichment Tool Comparison
Sales teams building an outbound stack often weigh Microsoft Dynamics 365 Sales, a CRM platform for customer relationship management and sales pipeline tracking, against Muraena, a data enrichment tool for B2B lead data and contact enrichment. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Microsoft Dynamics 365 Sales is a CRM platform for customer relationship management and sales pipeline tracking; Muraena is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, and Muraena lists b2b contact and company database and technographics data.
Muraena offers a lower entry point at $0/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Microsoft Dynamics 365 Sales is the one built for it; for finding accurate contact data for target accounts, that is Muraena. Many teams run one of each.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Muraena is Muraena is a B2B lead database and AI search tool with 180M+ personas, 30M companies, 280M emails and 25M phone numbers, technographics and buyer intent insights. Plans are per user per month by email credits, with export to CSV, Pipedrive and lemlist.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Free
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Muraena Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Free | Free | 50 email credits / month |
| Basic | $19/mo | 1,000 email credits / month |
| Business | $89/mo | 10,000 email credits / month |
Source: Muraena Pricing
Pricing Analysis
Muraena offers the lower entry point ($0/mo vs $65/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Microsoft Dynamics 365 Sales offers 4 pricing tiers compared to Muraena's 3, giving you more granularity as you scale.
Muraena includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- and 1 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Muraena Key Features
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- API access
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Muraena
- B2B contact and company database
- Technographics data
- Buyers intent insights
- Unlimited AI search
- Advanced search filters
- Export to CSV, Pipedrive and lemlist
- API access
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Muraena Integrations
Muraena connects with: Pipedrive, HubSpot, lemlist.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Muraena: Pipedrive, HubSpot, lemlist.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Teams that need a wide feature set (8 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (6 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Muraena
- Budget-conscious teams looking for an affordable data enrichment tool
- Teams that want to start free and scale up as needs grow
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Muraena |
|---|---|---|
| Starting Price | $65/mo | Free |
| Top Tier Price | Contact Sales | $89/mo |
| Total Features Listed | 8 | 7 |
| Integrations | 6 | 3 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected contacts and deals and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Muraena the B2B lead data and contact enrichment side. Muraena offers a more accessible entry point, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Muraena for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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