Tool comparison · Head to headUpdated 9/1/2026

    11x vs Capsule CRM

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    11x

    AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.

    Starting atCustom
    Tool B

    Capsule CRM

    Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.

    Starting atCustom0
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature11xCapsule CRM
    Multi-Channel Sequences
    Sequence Builder
    Smart Replies
    Multi-Lingual Outreach
    Consented Outbound Calling
    Deep Research
    AI Personalization
    Signals and Triggers
    Deliverability & Mailbox Health
    Contact management with custom fields
    Multiple Sales Pipelines
    Custom Sales Milestones
    Workflow Automations
    Advanced Sales Reporting
    Reporting Dashboards
    Project Management with kanban-style project boards
    AI Pipeline Generator
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    11x

    SalesforceHubSpotPipedriveZohoGmailSlackG2

    Capsule CRM

    GmailMailchimpXeroQuickBooks OnlineFreeAgentFreshBooksSage AccountingZapierMakeTranspond
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    Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.