BIGContacts vs Crystal
A factual comparison of features, pricing, and capabilities.
BIGContacts
Contact management CRM for small businesses (a ProProfs product) with unlimited users, teams, lists and storage, tags and custom fields, forms and data capture, AI contact import, sales reports and automated reminders, priced per 1,000 contacts with a forever-free single-user plan.
Crystal
Crystal is a personality data platform that builds a personality profile from six assessments and applies it to sales (prospect profiles and meeting prep), assessments and a Personality API for CRMs, products and AI agents. The profile is free; Premium is per month and the Sales and Assessments products start from a monthly floor.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | BIGContacts | Crystal |
|---|---|---|
| Unlimited Users | ||
| Unlimited Team and Groups | ||
| Unlimited Lists | ||
| Unlimited Storage | ||
| Tags & Custom Fields | ||
| Forms & Data Capture | ||
| Contact Import & Summary | ||
| Sales Reports | ||
| Organize Contacts & Lists | ||
| Automated Reminders & Alerts | ||
| Personality profile from six assessments (DISC, Big Five, Enneagram, Myers-Briggs) | ||
| Communication tips and behavioral traits | ||
| Prospect profiles and meeting prep | ||
| Relationship insights and guide library | ||
| Assessment reports | ||
| Personality API | ||
| Chrome extension previews | ||
| Workflow triggers in the CRM |
Native integrations.
BIGContacts
Crystal
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.