Capsule CRM vs Microsoft Dynamics 365 Sales
A factual comparison of features, pricing, and capabilities.
Capsule CRM
Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Microsoft Dynamics 365 Sales
Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | Capsule CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Contact management with custom fields | ||
| Multiple Sales Pipelines | ||
| Custom Sales Milestones | ||
| Workflow Automations | ||
| Advanced Sales Reporting | ||
| Reporting Dashboards | ||
| Project Management with kanban-style project boards | ||
| AI Pipeline Generator | ||
| Sales force automation | ||
| Microsoft 365 interoperation | ||
| Reporting and dashboards | ||
| Customization and automation | ||
| Conversation intelligence | ||
| Sales engagement | ||
| Copilot capabilities in Dynamics 365 Sales | ||
| Access to Sales Qualification, Opportunity, Research and Close agents |
Native integrations.
Capsule CRM
Microsoft Dynamics 365 Sales
Explore more.
Let us handle it.
We manage the infrastructure, deliverability, and campaigns. You get results without the tool research.
Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.