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    Tool comparison · Head to headUpdated 9/1/2026

    Microsoft Dynamics 365 Sales vs Salesforce

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Microsoft Dynamics 365 Sales

    Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.

    Starting at$65/month
    Tool B

    Salesforce

    The world's leading CRM platform offering a comprehensive suite of sales, service, marketing, and commerce tools. Known for extensive customization, AI-powered insights via Einstein, and a vast ecosystem of third-party integrations through AppExchange.

    Starting at$25/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureMicrosoft Dynamics 365 SalesSalesforce
    Sales force automation
    Microsoft 365 interoperation
    Reporting and dashboards
    Customization and automation
    Conversation intelligence
    Sales engagement
    Copilot capabilities in Dynamics 365 Sales
    Access to Sales Qualification, Opportunity, Research and Close agents
    Lead, account, and contact management
    Opportunity and pipeline tracking
    Einstein AI-powered analytics and predictions
    Sales forecasting and territory management
    Workflow automation and approval processes
    Customizable dashboards and reports
    AppExchange marketplace
    Mobile CRM app for iOS and Android
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Microsoft Dynamics 365 Sales

    Microsoft 365OutlookMicrosoft TeamsLinkedIn Sales NavigatorMicrosoft Copilot StudioAzure

    Salesforce

    SlackGoogle WorkspaceMicrosoft OutlookMailchimpDocuSignZapierTableauMuleSoft
    05Keep exploring

    Explore more.

    Best Microsoft Dynamics 365 Sales alternativesBest Salesforce alternatives
    HubSpot CRM vs Microsoft Dynamics 365 SalesMicrosoft Dynamics 365 Sales vs PipedriveClose vs Microsoft Dynamics 365 SalesHubSpot CRM vs SalesforcePipedrive vs SalesforceClose vs Salesforce
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    Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.