Tool comparison · Head to headUpdated 9/4/2026

    Commence CRM vs Creatio

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Commence CRM

    Commence CRM is customer relationship management software for small and mid-size businesses with account and contact management, lead tracking, sales automation, quoting, project management and ticketing. Editions are priced per user per month, billed annually, with a three-user minimum.

    Starting at$12/month
    Tool B

    Creatio

    Creatio is an AI-native no-code CRM and workflow platform with Sales, Marketing and Service products on top of a Business and AI Studio platform plan, and a marketplace of partner apps and connectors. Pricing is per user per month with a platform plan plus product add-ons.

    Starting atCustom
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCommence CRMCreatio
    Account, contact and lead management
    Custom dashboard
    Customer segmentation
    Activity management with tasks and reminders
    Lead tracking and web forms for lead capture
    Reporting and custom report generator
    Workflow automation
    Quoting and pricebook
    MS Outlook and Gmail synchronization
    No-code platform (AI Studio, Business Studio)
    Agentic sales platform for the end-to-end sales cycle
    Marketing and service products
    AI credits packages
    Marketplace of apps and connectors
    Mobile app
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Commence CRM

    OutlookGmail

    Creatio

    CyclrMapslyWriterXDev CPQ AgentSolutions MetrixVelvetechConfero Technologies
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.