Tool comparison · Head to headUpdated 9/1/2026
EngageBay vs Zoho CRM
A factual comparison of features, pricing, and capabilities.
01The contenders
EngageBay
EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Starting atCustom0
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | EngageBay | Zoho CRM |
|---|---|---|
| Email Marketing | ||
| Landing Page Builder | ||
| Lead Scoring | ||
| Marketing Automation | ||
| Service Automation | ||
| Live Chat | ||
| Helpdesk | ||
| Custom Reporting | ||
| Lead, contact, and deal management | ||
| Sales automation and workflow rules | ||
| Zia AI assistant with predictions and suggestions | ||
| Multichannel communication (email, phone, social, live chat) | ||
| Advanced analytics and custom dashboards | ||
| Territory and inventory management | ||
| Blueprint process management | ||
| Canvas design studio for custom views |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
EngageBay
ZapierShopifyXeroSendGridMandrillStripeSlackTwilioWooCommerceGoogle Meet
Zoho CRM
Zoho Suite integrationGoogle WorkspaceMicrosoft 365SlackZapierMailchimpShopifyQuickBooks
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Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.