Tool comparison · Head to headUpdated 9/4/2026
eWay-CRM vs Vanillasoft
A factual comparison of features, pricing, and capabilities.
01The contenders
eWay-CRM
eWay-CRM is a CRM embedded in Microsoft Outlook with contacts and companies, deals, projects and marketing, Outlook calendar and contact synchronization, workflows and AI features. A free edition covers unlimited users; paid editions are per user with monthly, yearly and three-year terms.
Starting atCustom0
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | eWay-CRM | Vanillasoft |
|---|---|---|
| Contacts and companies inside Outlook | ||
| Manual and automatic email saving | ||
| Synchronization with Outlook calendar and contacts | ||
| Workflows | ||
| Custom fields and forms | ||
| Task reminders and recurrent tasks | ||
| Caller identification on iOS and Android | ||
| AI task suggestions, email tone detection and email summaries | ||
| Duplicity checker | ||
| Queue-based routing that serves the next-best record to each rep | ||
| Progressive dialer with automatic dialing of the next contact | ||
| Enterprise grade VoIP with preview or progressive dialing | ||
| Sales automation for email, SMS, call recording and transcription | ||
| Speed to lead and personal lead management | ||
| SmartCaller Trust and SmartCaller ID | ||
| Online appointment scheduler | ||
| Reporting and dashboards | ||
| API access and custom tables | ||
| Single sign-on and IP restrictions |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
eWay-CRM
Microsoft OutlookMicrosoft TeamsMicrosoft Power BISharePointQuickBooksMailchimpConstant ContactWordPressMicrosoft Power AutomateZapierMake3CXAdobe Sign
Vanillasoft
SalesforceDocuSignVidyardGongChorusGoogle Meet
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.