Gong vs Microsoft Dynamics 365 Sales
A factual comparison of features, pricing, and capabilities.
Gong
Revenue AI platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver deal intelligence, forecasting, and sales coaching insights.
Microsoft Dynamics 365 Sales
Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | Gong | Microsoft Dynamics 365 Sales |
|---|---|---|
| AI-powered call recording and transcription | ||
| Deal intelligence and risk alerts | ||
| Revenue forecasting with pipeline analytics | ||
| Sales engagement sequences (Engage module) | ||
| Coaching insights and talk-track analysis | ||
| Email and web conferencing capture | ||
| Smart trackers for competitive mentions | ||
| Team and rep performance dashboards | ||
| Data Cloud for revenue data warehouse | ||
| Ask Anything AI-generated insights | ||
| Sales force automation | ||
| Microsoft 365 interoperation | ||
| Reporting and dashboards | ||
| Customization and automation | ||
| Conversation intelligence | ||
| Sales engagement | ||
| Copilot capabilities in Dynamics 365 Sales | ||
| Access to Sales Qualification, Opportunity, Research and Close agents |
Native integrations.
Gong
Microsoft Dynamics 365 Sales
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Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.