Koncert vs Microsoft Dynamics 365 Sales
A factual comparison of features, pricing, and capabilities.
Koncert
Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Microsoft Dynamics 365 Sales
Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | Koncert | Microsoft Dynamics 365 Sales |
|---|---|---|
| Koncert Cadence multi-channel sequencer across calls, emails, text, video and social | ||
| AI Parallel Dialer running 1 to 5 lines | ||
| AI Flow Dialer single-line power dialer | ||
| Remote Coach for live and recorded call listening | ||
| Whisper Mode for live coaching during a call | ||
| Fully managed Caller ID reputation with a heat map | ||
| Automated local presence caller IDs | ||
| Voicemail sequencing and voicemail drop | ||
| AI objection detection with AI summary notes and transcriptions | ||
| DataGenie waterfall data enrichment | ||
| Sales force automation | ||
| Microsoft 365 interoperation | ||
| Reporting and dashboards | ||
| Customization and automation | ||
| Conversation intelligence | ||
| Sales engagement | ||
| Copilot capabilities in Dynamics 365 Sales | ||
| Access to Sales Qualification, Opportunity, Research and Close agents |
Native integrations.
Koncert
Microsoft Dynamics 365 Sales
Let us handle it.
We manage the infrastructure, deliverability, and campaigns. You get results without the tool research.
Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.