11x vs UserGems: Sales Engagement Platform vs Data Enrichment Tool Comparison
Compare 11x (sales engagement platform) and UserGems (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
11x is a sales engagement platform built around AI digital workers Alice and Julian for multi-channel outbound and inbound outreach, while UserGems is a data enrichment tool that surfaces buying signals and enriches B2B contact data. 11x uses custom pricing across all its tiers, while UserGems starts at $3333 per month for its Core plan.
Key takeaways
- 11x's Growth plan supports up to 5 end users and 2,000 new prospects per month, and its pricing is only available by contacting sales.
- UserGems' Core plan costs $3333 per month and includes 4,000,000 credits.
- UserGems' Elite plan costs $12500 per month and includes 25,000,000 credits.
- 11x and UserGems both integrate with Salesforce and HubSpot, but 11x also connects with Pipedrive, Zoho, Gmail, Slack and G2, while UserGems connects with Outreach, Salesloft, Gong Engage, LinkedIn, Meta and Google.
- 11x lists 9 features on its own product page, including Multi-Channel Sequences and Consented Outbound Calling, while UserGems lists 8 features, including Account & Contact Scoring and CRM Hygiene.
Reviewed and updated September 4, 2026
11x vs UserGems: Sales Engagement Platform vs Data Enrichment Tool Comparison
11x is a sales engagement platform; UserGems is a data enrichment tool. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, B2B lead data and contact enrichment on the other. This guide lays out what each vendor publishes.
The Quick Answer
11x is a sales engagement platform for multi-channel sales outreach and engagement tracking; UserGems is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, 11x lists multi-channel sequences and sequence builder, and UserGems lists build list (create & enrich) and account & contact scoring.
UserGems publishes an entry price of $3333/mo; 11x uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, 11x is the one built for it; for finding accurate contact data for target accounts, that is UserGems. Many teams run one of each.
Understanding the Core Difference
11x is AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
UserGems is Surfaces companies and buyers showing buying signals, then discovers, enriches and scores the matching accounts and contacts. Deploys AI agents to run outbound and account-based marketing from those signals.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Core
11x Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Growth | Contact Sales | Up to 5 End Users; 2,000 New Prospects per Month | 11x Managed Gmail Mailboxes, including domain setup, warmup, inbox rotation and monitoring |
| Pro | Contact Sales | Up to 10 End Users; 5,000 New Prospects per Month | 11x Managed Gmail Mailboxes; Multi-language Outreach (105+) |
| Enterprise | Contact Sales | Unlimited End Users; 10,000+ Prospects per Month | 11x Managed Gmail Mailboxes; Custom Integrations + API |
Source: 11x Pricing
UserGems Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $3333/mo | 4,000,000 credits |
| Advanced | $6250/mo | 10,000,000 credits |
| Elite | $12500/mo | 25,000,000 credits |
Source: UserGems Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- and 3 more listed below
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- and 2 more listed below
11x Key Features
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
UserGems Key Features
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by 11x
- Multi-Channel Sequences
- Sequence Builder
- Smart Replies
- Multi-Lingual Outreach
- Consented Outbound Calling
- Deep Research
- AI Personalization
- Signals and Triggers
- Deliverability & Mailbox Health
Listed only by UserGems
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
Integration Ecosystem
11x Integrations
11x connects with: Salesforce, HubSpot, Pipedrive, Zoho, Gmail, Slack, G2.
UserGems Integrations
UserGems connects with: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Shared Integrations
Both tools integrate with: Salesforce, HubSpot.
Integrations listed only by 11x: Pipedrive, Zoho, Gmail, Slack, G2.
Integrations listed only by UserGems: Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Use Case Recommendations
Best Fit for 11x
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for UserGems
- Mid-market to enterprise teams with established B2B lead data and contact enrichment budgets
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
Feature Comparison Summary
| Feature | 11x | UserGems |
|---|---|---|
| Starting Price | Contact Sales | $3333/mo |
| Top Tier Price | Contact Sales | $12500/mo |
| Total Features Listed | 9 | 8 |
| Integrations | 7 | 8 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected sequences and engagement actions and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
11x serves the multi-channel sales outreach and engagement tracking side of an outbound stack and UserGems the B2B lead data and contact enrichment side. UserGems publishes an entry price of $3333/mo, while 11x uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit 11x and UserGems for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between 11x and UserGems?
- 11x is a sales engagement platform focused on multi-channel sales outreach and engagement tracking, using AI digital workers Alice for outbound and Julian for inbound. UserGems is a data enrichment tool focused on B2B lead data and contact enrichment, surfacing buying signals and scoring matching accounts and contacts.
- How much does 11x cost?
- 11x does not publish set prices for any of its plans, Growth, Pro, or Enterprise. All three tiers require contacting the 11x sales team directly for a quote, with plan differences based on end users, monthly prospects, and included capabilities like managed mailboxes or custom integrations.
- How much does UserGems cost?
- UserGems publishes three pricing tiers: Core at $3333 per month with 4,000,000 credits, Advanced at $6250 per month with 10,000,000 credits, and Elite at $12500 per month with 25,000,000 credits. Exact pricing may vary based on usage needs, so contacting UserGems sales is recommended.
- Do 11x and UserGems integrate with the same tools?
- They share two integrations, Salesforce and HubSpot, but otherwise connect to different tools. 11x also integrates with Pipedrive, Zoho, Gmail, Slack, and G2, while UserGems also integrates with Outreach, Salesloft, Gong Engage, LinkedIn, Meta, and Google.
- Should I use 11x, UserGems, or both?
- It depends on which workflow gap you're filling. 11x is built for teams coordinating outreach across email, phone, and social channels, while UserGems is built for finding and enriching accurate contact data on target accounts. The article notes that many teams run one of each rather than choosing only one.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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