Tool Comparisons

    Act! vs Alta: CRM Platform vs Sales Engagement Platform Comparison

    Compare Act! (CRM platform) and Alta (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 4, 20266 min read
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    The short answer

    Compare Act! (CRM platform) and Alta (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 4, 2026

    Act! vs Alta: CRM Platform vs Sales Engagement Platform Comparison

    Act! is a CRM platform; Alta is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.

    The Quick Answer

    Act! is a CRM platform for customer relationship management and sales pipeline tracking; Alta is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, and Alta lists katie - ai outbound agent and alex - ai inbound agent.

    Act! publishes an entry price of $30/mo; Alta uses custom pricing, so the two cannot be compared on list price.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, Act! is the one built for it; for coordinating outreach across email, phone, and social channels, that is Alta. Many teams run one of each.

    Understanding the Core Difference

    Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.

    Alta is AI GTM platform whose agents (Katie for outbound, Alex for inbound, Luna for growth) build pipeline with multi-channel orchestration across email, LinkedIn, SMS, WhatsApp and calls, signal-based timing and audience intelligence from 50+ data sources, connected to the CRM and the rest of the GTM stack.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    $30/moAct! entry plan

    Act! Advantage Standard

    Contact SalesAlta entry plan

    Custom

    Entry pricing for Act! and Alta, as published on each vendor's own pricing page.

    Act! Pricing (as of September 2026)

    PlanPriceEmails
    Act! Advantage Standard$30/moBasic Email Marketing (includes 2,500 sends/mo)
    Act! Advantage Professional$45/moEmail Marketing Plus (includes 25,000 sends/mo)
    Act! Advantage Ultimate$60/moMarketing Automation (includes 50,000 sends/mo)
    Act! Premium Desktop$40/mo-
    Enterprise EngagementContact Sales-

    Source: Act! Pricing

    Alta Pricing (as of September 2026)

    PlanPriceContactsEmails
    CustomContact SalesPay for what you use; scales with your team (team-size bands 1-10, 11-500, 501-2,000, 2,000+ on the quote form)Not published

    Source: Alta Pricing

    Pricing Analysis

    One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.

    Act! offers 5 pricing tiers compared to Alta's 1, giving you more granularity as you scale.

    Features Breakdown

    Act! lists
    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • and 4 more listed below
    Alta lists
    • Katie - AI Outbound Agent
    • Alex - AI Inbound Agent
    • Luna - AI Growth Agent
    • Multi-channel orchestration
    • Signal-based timing
    • Audience intelligence
    • and 3 more listed below
    What Act! and Alta each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Act! Key Features

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Alta Key Features

    • Katie - AI Outbound Agent
    • Alex - AI Inbound Agent
    • Luna - AI Growth Agent
    • Multi-channel orchestration
    • Signal-based timing
    • Audience intelligence
    • Deep personalization
    • No-Show Prevention
    • Closed Lost Revival

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Act!

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Listed only by Alta

    • Katie - AI Outbound Agent
    • Alex - AI Inbound Agent
    • Luna - AI Growth Agent
    • Multi-channel orchestration
    • Signal-based timing
    • Audience intelligence
    • Deep personalization
    • No-Show Prevention
    • Closed Lost Revival

    Integration Ecosystem

    Act! Integrations

    Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

    Alta Integrations

    Alta connects with: Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Attio, Close, Outreach, Salesloft, Lemlist, Instantly, Reply.io, Gong, Chorus, Fireflies, Fathom, Aircall, RingCentral, Zoom, Clay, ZoomInfo, Cognism, Lusha, People Data Labs, Rb2b, Slack, Notion, Zapier, Make, n8n, Google Sheets, Google Drive, Snowflake, BigQuery, Zendesk, Freshdesk, QuickBooks, Chargebee, NetSuite, Google Ads, LinkedIn Ads.

    Shared Integrations

    Both tools integrate with: Slack, Freshdesk, Zendesk.

    Integrations listed only by Act!: Outlook, Google Contacts, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, FreshBooks, QuickBooks Online, Xero.

    Integrations listed only by Alta: Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Attio, Close, Outreach, Salesloft, Lemlist, Instantly, Reply.io, Gong, Chorus, Fireflies, Fathom, Aircall, RingCentral, Zoom, Clay, ZoomInfo, Cognism, Lusha, People Data Labs, Rb2b, Notion, Zapier, Make, n8n, Google Sheets, Google Drive, Snowflake, BigQuery, QuickBooks, Chargebee, NetSuite, Google Ads, LinkedIn Ads.

    Use Case Recommendations

    Best Fit for Act!

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (10 capabilities listed)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Alta

    • Organizations with complex tech stacks needing broad integration support (41 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics

    Feature Comparison Summary

    FeatureAct!Alta
    Starting Price$30/moContact Sales
    Top Tier PriceContact SalesContact Sales
    Total Features Listed109
    Integrations1641

    Getting Started Checklist

    1. Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
    2. Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Act! serves the customer relationship management and sales pipeline tracking side of an outbound stack and Alta the multi-channel sales outreach and engagement tracking side. Act! publishes an entry price of $30/mo, while Alta uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Act! and Alta for current information.

    Act!AltaCRM PlatformSales Engagement PlatformComparisoncrmsales-engagement
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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