Act! vs Clarify: CRM Platform Comparison

Act! vs Clarify: CRM Platform Comparison

Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Act! and Clarify. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.

The Quick Answer

By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, while Clarify lists ai sales agent that runs your accounts and automatic deal and meeting intelligence. A capability both offer can appear under different names, so read both feature lists below.

Clarify offers a lower entry point at $0/mo compared to Act! at $30/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

Understanding the Core Difference

Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.

Clarify is Clarify is an autonomous, AI-native CRM for go-to-market teams, with agents that handle prospecting, follow-ups, meeting prep and summaries. Every plan has unlimited seats; pricing is by monthly AI credits rather than per user.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

$30/moAct! entry plan

Act! Advantage Standard

FreeClarify entry plan

Free

Act! Pricing (as of September 2026)

Source: Act! Pricing

Clarify Pricing (as of September 2026)

Source: Clarify Pricing

Pricing Analysis

Clarify offers the lower entry point ($0/mo vs $30/mo). Teams watching their budget will appreciate the savings, especially when starting out.

Act! offers 5 pricing tiers compared to Clarify's 3, giving you more granularity as you scale.

Clarify includes a free tier, which is helpful for evaluating the platform without upfront cost.

Features Breakdown

Act! lists

• Full-featured CRM and mobile app
• Email marketing
• Interactive quotes and payments
• Online appointment scheduling
• Forms, surveys, website chat and event management
• Reports and interactive dashboards
• and 4 more listed below

Clarify lists

• AI sales agent that runs your accounts
• Automatic deal and meeting intelligence
• Meeting prep and summaries
• Advanced enrichment
• Active campaigns
• Custom objects
• and 2 more listed below

Act! Key Features

• Full-featured CRM and mobile app
• Email marketing
• Interactive quotes and payments
• Online appointment scheduling
• Forms, surveys, website chat and event management
• Reports and interactive dashboards
• Marketing automation
• Lead scoring
• Project management
• Accounting integration

Clarify Key Features

• AI sales agent that runs your accounts
• Automatic deal and meeting intelligence
• Meeting prep and summaries
• Advanced enrichment
• Active campaigns
• Custom objects
• Workflow automation
• SAML SSO

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Act!

• Full-featured CRM and mobile app
• Email marketing
• Interactive quotes and payments
• Online appointment scheduling
• Forms, surveys, website chat and event management
• Reports and interactive dashboards
• Marketing automation
• Lead scoring
• Project management
• Accounting integration

Listed only by Clarify

• AI sales agent that runs your accounts
• Automatic deal and meeting intelligence
• Meeting prep and summaries
• Advanced enrichment
• Active campaigns
• Custom objects
• Workflow automation
• SAML SSO

Integration Ecosystem

Act! Integrations

Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

Clarify Integrations

Clarify connects with: Amplitude, PostHog, Segment, Pipedream, Zapier, Braze, Customer.io, Inflection, Circleback, Granola, Zoom, Stripe, Google Workspace, Linear, Microsoft 365, Notion, Slack, Apollo, Default, Lemlist, LinkedIn, Outreach, The Swarm, Cal, Calendly, Chili Piper, Intercom, Chrome Extension.

Shared Integrations

Both tools integrate with: Slack.

Integrations listed only by Act!: Outlook, Google Contacts, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

Integrations listed only by Clarify: Amplitude, PostHog, Segment, Pipedream, Zapier, Braze, Customer.io, Inflection, Circleback, Granola, Zoom, Stripe, Google Workspace, Linear, Microsoft 365, Notion, Apollo, Default, Lemlist, LinkedIn, Outreach, The Swarm, Cal, Calendly, Chili Piper, Intercom, Chrome Extension.

Use Case Recommendations

Best Fit for Act!

• Budget-conscious teams looking for an affordable CRM platform
• Teams that need a wide feature set (10 capabilities listed)
• Enterprise buyers who prefer custom pricing and dedicated support

Best Fit for Clarify

• Budget-conscious teams looking for an affordable CRM platform
• Organizations with complex tech stacks needing broad integration support (28 integrations)
• Teams that want to start free and scale up as needs grow
• Enterprise buyers who prefer custom pricing and dedicated support

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
2. Estimate your expected contacts and deals to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Act! and Clarify both serve the customer relationship management and sales pipeline tracking market. Clarify offers a more accessible entry point, while Act! starts at $30/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Act! and Clarify for current information.