Agile CRM vs Capsule CRM: CRM Platform Comparison
Compare Agile CRM and Capsule CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM and Capsule CRM both start with a free plan at $0 per month. Agile CRM's free tier supports 1,000 contacts and scales to $79.99 per month for unlimited contacts, while Capsule CRM's free tier supports 250 contacts and 2 users, with paid tiers requiring contact with sales for custom pricing.
Key takeaways
- Agile CRM's free plan supports 1,000 contacts, while Capsule CRM's free plan supports 250 contacts and a maximum of 2 users.
- Agile CRM's top paid tier, Enterprise, costs $79.99 per month for unlimited contacts.
- Capsule CRM's paid tiers, Starter, Growth, Advanced, and Ultimate, all require contacting sales for pricing.
- Capsule CRM offers 5 pricing tiers compared to Agile CRM's 4 pricing tiers.
- Zapier is the only integration listed by both Agile CRM and Capsule CRM among their 10 listed integrations each.
Reviewed and updated September 4, 2026
Agile CRM vs Capsule CRM: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Agile CRM and Capsule CRM both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Agile CRM lists contact management and deals, while Capsule CRM lists contact management with custom fields and multiple sales pipelines. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Capsule CRM offers 5 pricing tiers compared to Agile CRM's 4, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by Capsule CRM: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, Transpond.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Agile CRM | Capsule CRM |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | $79.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM and Capsule CRM both serve the customer relationship management and sales pipeline tracking market. Agile CRM offers a more accessible entry point, while Capsule CRM starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and Capsule CRM for current information.
Frequently asked questions.
Frequently asked questions- Which CRM has a better free plan, Agile CRM or Capsule CRM?
- Agile CRM's free plan allows 1,000 contacts, while Capsule CRM's free plan is limited to 250 contacts and a maximum of 2 users. Both free plans cost $0 per month, so the choice depends on how many contacts and users a team needs before upgrading to a paid tier.
- How much does Agile CRM cost?
- Agile CRM has four tiers: Free for 1,000 contacts, Starter at $14.99 per month for 10,000 contacts, Regular at $49.99 per month for 50,000 contacts, and Enterprise at $79.99 per month for unlimited contacts. All prices are listed as of September 2026.
- How much does Capsule CRM cost?
- Capsule CRM offers a free plan for 250 contacts with a maximum of 2 users. Its four paid tiers, Starter, Growth, Advanced, and Ultimate, support 30,000, 60,000, and 120,000 contacts respectively for the first three, and all require contacting sales for pricing rather than listing a fixed monthly fee.
- Do Agile CRM and Capsule CRM integrate with the same tools?
- They share only one listed integration, Zapier. Agile CRM separately lists Google Apps, Microsoft Exchange, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, and WordPress, while Capsule CRM separately lists Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, and Transpond.
- Which CRM is recommended for enterprise buyers who want custom pricing?
- Capsule CRM is listed as the best fit for enterprise buyers who prefer custom pricing and dedicated support. Agile CRM is instead recommended for budget-conscious teams, teams that want to start free and scale, and sales teams tracking deals from first touch to close.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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