Tool Comparisons

    Act! vs Monday CRM: CRM Platform Comparison

    Compare Act! and Monday CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Comparison panel: Act! vs Monday CRM (Pricing, Features, Integration)
    September 4, 2026Updated September 4, 20265 min read
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    The short answer

    Act! and Monday CRM both target sales pipeline and contact management, but differ in price and structure. Monday CRM starts at $12/mo with 4 pricing tiers, while Act! starts at $30/mo with 5 tiers. Act! emphasizes marketing automation and CRM features, while Monday CRM emphasizes customizable pipelines and project management integration.

    Key takeaways

    • Monday CRM's entry plan costs $12/mo (Basic) compared to Act!'s entry plan at $30/mo (Advantage Standard).
    • Act! offers 5 pricing tiers including Act! Premium Desktop at $40/mo and an Enterprise Engagement plan requiring Contact Sales.
    • Monday CRM offers 4 pricing tiers, with the Ultimate plan requiring Contact Sales.
    • Act! integrates with tools like QuickBooks Online, Xero, Shopify, and Zendesk, while Monday CRM integrates with Zoom, Zapier, and DocuSign.
    • Both Act! and Monday CRM list Slack as a shared integration.

    Reviewed and updated September 4, 2026

    Act! vs Monday CRM: CRM Platform Comparison

    Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Act! and Monday CRM. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.

    The Quick Answer

    By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, while Monday CRM lists customizable deal pipeline boards and lead and contact management. A capability both offer can appear under different names, so read both feature lists below.

    Monday CRM offers a lower entry point at $12/mo compared to Act! at $30/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.

    Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing ladder: Pricing Comparison (Act, Monday CRM, Act Advantage Standard, Basic)

    $30/moAct! entry plan

    Act! Advantage Standard

    $12/moMonday CRM entry plan

    Basic

    Entry pricing for Act! and Monday CRM, as published on each vendor's own pricing page.

    Act! Pricing (as of September 2026)

    PlanPriceEmails
    Act! Advantage Standard$30/moBasic Email Marketing (includes 2,500 sends/mo)
    Act! Advantage Professional$45/moEmail Marketing Plus (includes 25,000 sends/mo)
    Act! Advantage Ultimate$60/moMarketing Automation (includes 50,000 sends/mo)
    Act! Premium Desktop$40/mo-
    Enterprise EngagementContact Sales-

    Source: Act! Pricing

    Monday CRM Pricing (as of September 2026)

    PlanPrice
    Basic$12/mo
    Standard$17/mo
    Pro$28/mo
    UltimateContact Sales

    Source: Monday CRM Pricing

    Pricing Analysis

    Monday CRM offers the lower entry point ($12/mo vs $30/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    Act! offers 5 pricing tiers compared to Monday CRM's 4, giving you more granularity as you scale.

    Features Breakdown

    Act! lists
    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • and 4 more listed below
    Monday CRM lists
    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • and 2 more listed below
    What Act! and Monday CRM each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Act! Key Features

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Monday CRM Key Features

    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • Document management
    • Integrated project management capabilities

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Act!

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Listed only by Monday CRM

    • Customizable deal pipeline boards
    • Lead and contact management
    • Sales automations and workflows
    • Email tracking and templates
    • Activity management and logging
    • Customizable dashboards and reporting
    • Document management
    • Integrated project management capabilities

    Integration Ecosystem

    Integration flow: Integration Ecosystem (Act, Monday CRM, Slack, Gmail)

    Act! Integrations

    Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

    Monday CRM Integrations

    Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.

    Shared Integrations

    Both tools integrate with: Slack.

    Integrations listed only by Act!: Outlook, Google Contacts, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

    Integrations listed only by Monday CRM: Gmail, Microsoft Outlook, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.

    Use Case Recommendations

    Best Fit for Act!

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (10 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (16 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Monday CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Enterprise buyers who prefer custom pricing and dedicated support
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting

    Feature Comparison Summary

    FeatureAct!Monday CRM
    Starting Price$30/mo$12/mo
    Top Tier PriceContact SalesContact Sales
    Total Features Listed108
    Integrations168
    FoundedN/A2012

    Getting Started Checklist

    Before-and-after steps: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Act! and Monday CRM both serve the customer relationship management and sales pipeline tracking market. Monday CRM offers a more accessible entry point at $12/mo, while Act! starts at $30/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Act! and Monday CRM for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    Which is cheaper, Act! or Monday CRM?
    Monday CRM is cheaper at the entry level, starting at $12/mo compared to Act!'s $30/mo starting price. Monday CRM's Basic plan is the lowest cost option between the two platforms, according to each vendor's published pricing pages.
    How many pricing tiers does each platform offer?
    Act! offers 5 pricing tiers: Advantage Standard, Advantage Professional, Advantage Ultimate, Premium Desktop, and an Enterprise Engagement plan requiring Contact Sales. Monday CRM offers 4 tiers: Basic, Standard, Pro, and Ultimate, with Ultimate requiring Contact Sales.
    What features does Act! offer that Monday CRM does not list?
    Act! lists features including full-featured CRM and mobile app, email marketing, interactive quotes and payments, online appointment scheduling, forms and surveys, marketing automation, lead scoring, project management, and accounting integration that do not appear on Monday CRM's own feature list.
    What integrations do Act! and Monday CRM have in common?
    Act! and Monday CRM share Slack as a common integration, based on each vendor's published integration lists. Act! also connects with tools like QuickBooks Online, Shopify, and Zendesk, while Monday CRM connects with Zoom, Zapier, and DocuSign among others.
    Who is Act! best suited for?
    Act! is best suited for budget-conscious teams looking for an affordable CRM platform and teams that need a wide feature set, according to the article's use case recommendations. It combines sales, marketing, and customer management in one platform for small and midsize businesses.
    Act!Monday CRMCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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