Bitrix24 vs Breakcold: CRM Platform Comparison
Compare Bitrix24 and Breakcold side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Breakcold are both CRM platforms but differ in price and focus. Bitrix24 starts free and scales through five tiers with custom pricing, offering an all-in-one workspace with CRM, tasks, and telephony. Breakcold costs $59 a month for a single plan built around AI-native enrichment, multichannel outreach, and unlimited contacts and pipelines.
Key takeaways
- Bitrix24's entry plan is free, while Breakcold's only plan costs $59 per month.
- Bitrix24 offers five pricing tiers, including a free tier, compared to Breakcold's single plan.
- Breakcold's $59 per month plan includes one seat, two connected accounts, and 3,000 AI CRM actions, plus unlimited contacts, pipelines, custom objects, and fields.
- Bitrix24 lists features such as basic CRM, sales pipelines, sales automation, tasks with Kanban and Gantt views, chat and video calls, and telephony integration.
- Breakcold lists features such as unlimited person and company enrichment, a meeting recorder, multichannel CRM inbox, and integrations with Claude, ChatGPT, and MCP.
Reviewed and updated September 5, 2026
Bitrix24 vs Breakcold: CRM Platform Comparison
Bitrix24 and Breakcold are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Breakcold lists unlimited person & company enrichment and meeting recorder. A capability both offer can appear under different names, so read both feature lists below.
Bitrix24 offers a lower entry point at $0/mo compared to Breakcold at $59/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Breakcold is Breakcold is an AI-native CRM for sales teams and AI agents that sell via email, calling, LinkedIn, Telegram and WhatsApp. It is sold as a single plan that includes one seat and two connected accounts, with extra seats and accounts priced as add-ons.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
The Only Plan
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Breakcold Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| The Only Plan | $59/mo | Includes 1 seat, 2 connected accounts, and 3,000 AI CRM actions; unlimited contacts, pipelines, custom objects and fields |
Source: Breakcold Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $59/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to Breakcold's 1, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Breakcold Key Features
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- Unlimited contacts, pipelines, custom objects & fields
- Claude, ChatGPT & MCP integrations
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Breakcold
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- Unlimited contacts, pipelines, custom objects & fields
- Claude, ChatGPT & MCP integrations
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Breakcold Integrations
Breakcold connects with: Gmail, LinkedIn Sales Navigator, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist, Make.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Bitrix24: Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by Breakcold: LinkedIn Sales Navigator, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist, Make.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Breakcold
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Bitrix24 | Breakcold |
|---|---|---|
| Starting Price | Free | $59/mo |
| Top Tier Price | Contact Sales | $59/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Breakcold both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Breakcold starts at $59/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Breakcold for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Bitrix24 or Breakcold?
- Bitrix24 is cheaper at the entry level, with a free plan available for one to two users. Breakcold has a single plan priced at $59 per month that includes one seat, two connected accounts, and 3,000 AI CRM actions.
- What integrations does Bitrix24 support that Breakcold doesn't?
- Bitrix24 lists integrations with Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, and Mailchimp that are not listed on Breakcold's integration page. Both platforms do share a Gmail integration.
- What integrations does Breakcold support that Bitrix24 doesn't?
- Breakcold lists integrations with LinkedIn Sales Navigator, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist, and Make that are not listed on Bitrix24's integration page. Gmail is the one integration both platforms share.
- Is Bitrix24 or Breakcold better for a budget-conscious team?
- Bitrix24 is positioned as the better fit for budget-conscious teams because it offers a free tier and lets teams start free and scale up as needs grow. It also offers custom pricing for enterprise buyers across five tiers.
- What is Breakcold's pricing structure like compared to Bitrix24?
- Breakcold uses a single plan priced at $59 per month, including one seat and two connected accounts, with extra seats and accounts sold as add-ons. Bitrix24 instead offers five tiers billed as a flat rate per organization that includes a fixed number of users.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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