Bitrix24 vs Pipeline CRM: CRM Platform Comparison
Compare Bitrix24 and Pipeline CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Pipeline CRM are both CRM platforms, but Bitrix24 is a free-to-start, all-in-one workspace combining CRM, tasks, chat, and telephony billed per organization, while Pipeline CRM starts at $29 per month and focuses on pipeline management, contact management, and deal reporting on every plan. Bitrix24 wins on entry price, Pipeline CRM on dedicated pipeline depth.
Key takeaways
- Bitrix24 offers a free entry plan at $0 per month, while Pipeline CRM's lowest paid plan, Start, costs $29 per month.
- Bitrix24 provides 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) compared to Pipeline CRM's 4 tiers (Start, Develop, Grow, Enterprise).
- Bitrix24 bills paid plans as a flat rate per organization covering a fixed number of users, unlike per-seat pricing models.
- Every Pipeline CRM plan includes pipeline management, contact management, deal and activity reporting, and unlimited file storage.
- Bitrix24 and Pipeline CRM share only one listed integration in common, Mailchimp, while each platform lists nine other integrations exclusive to itself.
Reviewed and updated September 4, 2026
Bitrix24 vs Pipeline CRM: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Bitrix24 and Pipeline CRM will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Pipeline CRM lists pipeline management and contact management. A capability both offer can appear under different names, so read both feature lists below.
Bitrix24 offers a lower entry point at $0/mo compared to Pipeline CRM at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Pipeline CRM is Pipeline CRM, formerly PipelineDeals, is sales CRM software and a pipeline management system. Every plan includes pipeline management, contact management, deal and activity reporting, and unlimited file storage.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Start
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Pipeline CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Start | $29/mo | 1 Sales Pipeline; 250 Deals per account (Active deals) |
| Develop | $39/mo | 2 Sales Pipeline; 2,500 Deals per account (Active deals) |
| Grow | $59/mo | 5 Sales Pipeline; Unlimited Deals per account (Active deals) |
| Enterprise | Contact Sales | 20 Sales Pipeline; Unlimited Deals per account (Active deals) |
Source: Pipeline CRM Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to Pipeline CRM's 4, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Pipeline CRM Key Features
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- Mobile App
- Data Enrichment and Email Validation add-ons
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Pipeline CRM
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- Mobile App
- Data Enrichment and Email Validation add-ons
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Pipeline CRM Integrations
Pipeline CRM connects with: QuickBooks, Zapier, Mailchimp, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, Google Ads Lead Forms.
Shared Integrations
Both tools integrate with: Mailchimp.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero.
Integrations listed only by Pipeline CRM: QuickBooks, Zapier, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, Google Ads Lead Forms.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Pipeline CRM
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Bitrix24 | Pipeline CRM |
|---|---|---|
| Starting Price | Free | $29/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
| Founded | N/A | 2006 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Pipeline CRM both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Pipeline CRM starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Pipeline CRM for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Bitrix24 or Pipeline CRM?
- Bitrix24 is cheaper at the entry level, offering a free plan at $0 per month, while Pipeline CRM's lowest tier, Start, costs $29 per month. This makes Bitrix24 the better option for budget-conscious teams or those wanting to test a CRM before paying anything.
- What is the main difference between Bitrix24 and Pipeline CRM?
- Bitrix24 is an all-in-one platform combining CRM, tasks and projects, chat and video calls, a website builder, and telephony, billed as a flat rate per organization. Pipeline CRM is a dedicated sales CRM and pipeline management system where every plan includes pipeline management, contact management, and deal reporting.
- Do Bitrix24 and Pipeline CRM integrate with the same tools?
- They share only one listed integration, Mailchimp. Bitrix24 also connects with Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, and Xero, while Pipeline CRM connects with QuickBooks, Zapier, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, and Google Ads Lead Forms.
- How many pricing tiers does each CRM offer?
- Bitrix24 offers 5 pricing tiers: Free, Basic, Standard, Professional, and Enterprise. Pipeline CRM offers 4 pricing tiers: Start, Develop, Grow, and Enterprise, giving Bitrix24 slightly more granularity as a team scales.
- Who is Bitrix24 best suited for compared to Pipeline CRM?
- Bitrix24 best fits budget-conscious teams looking for an affordable CRM, teams that want to start free and scale up, and enterprise buyers who prefer custom pricing with dedicated support. Pipeline CRM is positioned for teams prioritizing dedicated pipeline and deal management features from the start.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Anymail Finder vs Pipeline CRM: Data Enrichment Tool vs CRM Platform Comparison
Compare Anymail Finder (data enrichment tool) and Pipeline CRM (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Salesflare: Data Enrichment Tool vs CRM Platform Comparison
Compare AroundDeal (data enrichment tool) and Salesflare (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Evaboot vs Microsoft Dynamics 365 Sales: Data Enrichment Tool vs CRM Platform Comparison
Compare Evaboot (data enrichment tool) and Microsoft Dynamics 365 Sales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Copper: CRM Platform Comparison
Compare Agile CRM and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM vs LeadIQ: CRM Platform vs Data Enrichment Tool Comparison
Compare Agile CRM (CRM platform) and LeadIQ (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.