Bitrix24 vs Salesflow: CRM Platform vs Sales Engagement Platform Comparison
Compare Bitrix24 (CRM platform) and Salesflow (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Bitrix24 is a CRM platform built for organizing contacts, tracking deals, and forecasting revenue, starting free. Salesflow is a sales engagement platform built for multi-channel outreach across email and LinkedIn, starting at $99/mo. They serve different jobs in an outbound stack, so many teams run both rather than choosing one over the other.
Key takeaways
- Bitrix24's entry plan is free, while Salesflow's Basic plan costs $99/mo for a minimum of 1 seat.
- Bitrix24 bills paid plans as a flat rate per organization with a fixed number of included users rather than per seat.
- Salesflow's pricing decreases per seat as team size grows, from $99/mo on Basic down to $24.99/mo on Enterprise for 100+ seats.
- Bitrix24 lists basic CRM, sales pipelines, sales automation, tasks, chat and video calls, email marketing, telephony integration, and analytics as key features.
- Salesflow lists multichannel dynamic outreach, combined email and LinkedIn campaigns, a unified inbox, and an AI GTM employee called Ariel among its key features.
Reviewed and updated September 4, 2026
Bitrix24 vs Salesflow: CRM Platform vs Sales Engagement Platform Comparison
Bitrix24 (CRM platform) and Salesflow (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; Salesflow is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and Salesflow lists multichannel dynamic outreach that adapts to prospect behaviour and combined email and linkedin campaigns.
Bitrix24 offers a lower entry point at $0/mo compared to Salesflow at $99/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for coordinating outreach across email, phone, and social channels, that is Salesflow. Many teams run one of each.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Salesflow is Social and email outreach platform that combines LinkedIn and email into adaptive multichannel campaigns, with a unified inbox, condition-based sequences and cross-channel campaign reporting.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Salesflow Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $99/mo | Team size: 1+ users, minimum 1 seat |
| Starter | $70/mo | Team size: 5+ seats |
| Pro | $39.95/mo | Team size: 20+ seats |
| Agency | $29.98/mo | Team size: 50+ seats, seats added in batches of 5 |
| Enterprise | $24.99/mo | Team size: 100+ seats, seats added in batches of 10 |
Source: Salesflow Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $99/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- and 4 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Salesflow Key Features
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- Whitelabel URL and access customisation
- UI customisation with your own branding
- API access
- Early feature access on higher tiers
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Salesflow
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- Whitelabel URL and access customisation
- UI customisation with your own branding
- API access
- Early feature access on higher tiers
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Salesflow Integrations
Salesflow connects with: HubSpot, LinkedIn Sales Navigator, Zapier, API.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by Salesflow: HubSpot, LinkedIn Sales Navigator, Zapier, API.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesflow
- Teams that need a wide feature set (10 capabilities listed)
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
- Revenue teams coordinating email, phone, and social touches
Feature Comparison Summary
| Feature | Bitrix24 | Salesflow |
|---|---|---|
| Starting Price | Free | $99/mo |
| Top Tier Price | Contact Sales | $24.99/mo |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 4 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and Salesflow the multi-channel sales outreach and engagement tracking side. Bitrix24 offers a more accessible entry point, while Salesflow starts at $99/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Salesflow for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Bitrix24 and Salesflow?
- Bitrix24 is a CRM platform focused on customer relationship management and sales pipeline tracking, while Salesflow is a sales engagement platform focused on multi-channel outreach across email and LinkedIn. They solve different parts of the sales process, so they are often used together rather than as substitutes.
- Which is cheaper, Bitrix24 or Salesflow?
- Bitrix24 is cheaper at the entry level, offering a free plan compared to Salesflow's Basic plan at $99/mo for a minimum of 1 seat. Bitrix24's free tier lets teams test the platform before paying anything, while Salesflow's pricing per seat drops as team size increases on higher tiers.
- Can Bitrix24 and Salesflow be used together?
- Yes, many teams run one of each since Bitrix24 handles organizing contacts, tracking deals, and forecasting revenue, while Salesflow coordinates outreach across email and LinkedIn. The article notes the two platforms sit next to each other in many outbound stacks rather than replacing one another.
- What are Salesflow's key features?
- Salesflow lists multichannel dynamic outreach that adapts to prospect behaviour, combined email and LinkedIn campaigns, a unified inbox for LinkedIn and Sales Navigator conversations, inbox management with reminders and scheduled sending, campaign intelligence and analytics, and an AI GTM employee called Ariel.
- What does Bitrix24 offer beyond CRM?
- Bitrix24 is described as an all-in-one platform combining CRM with tasks and projects, chat and video calls, a website builder, and telephony. Its key features also include sales pipelines, sales automation, email marketing, and analytics and reporting tools.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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