Bitrix24 vs Salesmate: CRM Platform Comparison
Compare Bitrix24 and Salesmate side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Salesmate are both CRM platforms for organizing contacts, tracking deals, and forecasting revenue, but they differ in pricing and structure. Bitrix24 starts free and bills a flat rate per organization with a fixed user count, while Salesmate starts at $23 per month and includes built-in calling, texting, sequences, and smart flow automation for mid-market and enterprise teams.
Key takeaways
- Bitrix24 offers a free entry plan while Salesmate's entry plan, Basic, costs $23 per month.
- Bitrix24 has 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) compared to Salesmate's 4 tiers (Basic, Pro, Business, Enterprise).
- Bitrix24 bills paid plans as a flat rate per organization with a fixed number of users, rather than per seat.
- Bitrix24 and Salesmate both list Xero as an integration, but Bitrix24 also connects with Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, and Mailchimp.
- Salesmate connects with Slack, Dialpad, BigCommerce, Squarespace, QuickBooks Online, WordPress, Zapier, and Zoom.
Reviewed and updated September 5, 2026
Bitrix24 vs Salesmate: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Bitrix24 and Salesmate will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Salesmate lists contact, company management and deal pipeline management. A capability both offer can appear under different names, so read both feature lists below.
Bitrix24 offers a lower entry point at $0/mo compared to Salesmate at $23/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Salesmate is Salesmate helps mid-market and enterprise teams unify customer operations on one AI-powered platform with CRM, marketing automation, customer support, communication, workflows and AI. It includes built-in calling and texting alongside deal pipelines, sequences and smart flow automation.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Salesmate Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $23/mo | 5K Credits / User / Month |
| Pro | $39/mo | 10K Credits / User / Month |
| Business | $63/mo | 15K Credits / User / Month |
| Enterprise | Contact Sales | - |
Source: Salesmate Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $23/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to Salesmate's 4, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Salesmate Key Features
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Salesmate
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Salesmate Integrations
Salesmate connects with: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.
Shared Integrations
Both tools integrate with: Xero.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Mailchimp.
Integrations listed only by Salesmate: Slack, Dialpad, BigCommerce, Squarespace, QuickBooks Online, WordPress, Zapier, Zoom.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesmate
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Bitrix24 | Salesmate |
|---|---|---|
| Starting Price | Free | $23/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 9 |
| Founded | N/A | 2016 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Salesmate both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Salesmate starts at $23/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Salesmate for current information.
Frequently asked questions.
Frequently asked questions- What is the main pricing difference between Bitrix24 and Salesmate?
- Bitrix24 offers a free entry plan while Salesmate's cheapest plan, Basic, costs $23 per month. Bitrix24 also has 5 pricing tiers compared to Salesmate's 4, and its paid plans bill a flat rate per organization with a fixed number of included users instead of charging per seat.
- What features does Bitrix24 offer that Salesmate does not list?
- According to each vendor's own feature list, Bitrix24 lists basic CRM (deals, contacts), sales pipelines, sales automation, tasks with Kanban and Gantt views, chat and video calls, email marketing, telephony integration, and analytics and reporting tools. These are listed only under Bitrix24's page, though similar capabilities may exist under different names on Salesmate.
- What features does Salesmate offer that Bitrix24 does not list?
- Salesmate lists contact and company management, deal pipeline management, full email sync, a meeting scheduler, sequences, sales and marketing automation called Smart flows, a power dialer, and custom dashboards and reports with goals. These appear only on Salesmate's own feature list, using Salesmate's specific naming.
- Which integrations do Bitrix24 and Salesmate have in common?
- Bitrix24 and Salesmate share only one listed integration in common: Xero. Beyond that, Bitrix24 connects with Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, and Mailchimp, while Salesmate connects with Slack, Dialpad, BigCommerce, Squarespace, QuickBooks Online, WordPress, Zapier, and Zoom.
- Who is Bitrix24 best suited for compared to Salesmate?
- Bitrix24 is best suited for budget-conscious teams, organizations with complex tech stacks needing broad integration support, teams that want to start free and scale up, and enterprise buyers who prefer custom pricing and dedicated support. It also targets budget-conscious teams looking for an affordable CRM platform, a use case it shares with Salesmate.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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