Breakcold vs Microsoft Dynamics 365 Sales: CRM Platform Comparison
Compare Breakcold and Microsoft Dynamics 365 Sales side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Breakcold is an AI-native CRM starting at $59/mo with one plan covering unlimited contacts, pipelines, and multichannel outreach across email, LinkedIn, Telegram, and WhatsApp. Microsoft Dynamics 365 Sales starts at $65/mo across four tiers and focuses on sales force automation, Copilot AI, and deep Microsoft 365 interoperation. Choice depends on budget, team size, and whether multichannel selling or Microsoft ecosystem depth matters more.
Key takeaways
- Breakcold's entry plan costs $59/mo and includes 1 seat, 2 connected accounts, 3,000 AI CRM actions, and unlimited contacts, pipelines, custom objects and fields.
- Microsoft Dynamics 365 Sales offers four pricing tiers: Professional at $65/mo, Enterprise Edition at $105/mo, Premium at $150/mo with 1,000 Copilot Credits per user per month, and Microsoft Relationship Sales which requires a 10-seat minimum.
- Breakcold lists features such as unlimited person and company enrichment, a meeting recorder, and Claude, ChatGPT and MCP integrations that Microsoft Dynamics 365 Sales does not list.
- Microsoft Dynamics 365 Sales lists features such as sales force automation, conversation intelligence, and access to Sales Qualification, Opportunity, Research and Close agents that Breakcold does not list.
- Both platforms integrate with LinkedIn Sales Navigator, while Breakcold also connects with Gmail, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist and Make, and Microsoft Dynamics 365 Sales also connects with Microsoft 365, Outlook, Microsoft Teams, Microsoft Copilot Studio and Azure.
Reviewed and updated September 5, 2026
Breakcold vs Microsoft Dynamics 365 Sales: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Breakcold and Microsoft Dynamics 365 Sales will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Breakcold lists unlimited person & company enrichment and meeting recorder, while Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation. A capability both offer can appear under different names, so read both feature lists below.
Breakcold offers a lower entry point at $59/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Breakcold is Breakcold is an AI-native CRM for sales teams and AI agents that sell via email, calling, LinkedIn, Telegram and WhatsApp. It is sold as a single plan that includes one seat and two connected accounts, with extra seats and accounts priced as add-ons.
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
The Only Plan
Dynamics 365 Sales Professional
Breakcold Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| The Only Plan | $59/mo | Includes 1 seat, 2 connected accounts, and 3,000 AI CRM actions; unlimited contacts, pipelines, custom objects and fields |
Source: Breakcold Pricing
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Pricing Analysis
Breakcold is more affordable at the entry level ($59/mo vs $65/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Microsoft Dynamics 365 Sales offers 4 pricing tiers compared to Breakcold's 1, giving you more granularity as you scale.
Features Breakdown
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- and 2 more listed below
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
Breakcold Key Features
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- Unlimited contacts, pipelines, custom objects & fields
- Claude, ChatGPT & MCP integrations
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Breakcold
- Unlimited person & company enrichment
- Meeting recorder
- Email & phone waterfall enrichment
- Multichannel CRM inbox
- Auto-sync conversations
- Roles & permissions for teams
- Unlimited contacts, pipelines, custom objects & fields
- Claude, ChatGPT & MCP integrations
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Integration Ecosystem
Breakcold Integrations
Breakcold connects with: Gmail, LinkedIn Sales Navigator, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist, Make.
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Shared Integrations
Both tools integrate with: LinkedIn Sales Navigator.
Integrations listed only by Breakcold: Gmail, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist, Make.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, Microsoft Copilot Studio, Azure.
Use Case Recommendations
Best Fit for Breakcold
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Breakcold | Microsoft Dynamics 365 Sales |
|---|---|---|
| Starting Price | $59/mo | $65/mo |
| Top Tier Price | $59/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 6 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Breakcold and Microsoft Dynamics 365 Sales both serve the customer relationship management and sales pipeline tracking market. Breakcold offers a more accessible entry point at $59/mo, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Breakcold and Microsoft Dynamics 365 Sales for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Breakcold or Microsoft Dynamics 365 Sales?
- Breakcold is cheaper at the entry level, priced at $59/mo compared to Microsoft Dynamics 365 Sales Professional at $65/mo. Breakcold sells a single plan with one seat and two connected accounts, while Microsoft Dynamics 365 Sales offers four tiers ranging up to $150/mo plus a contact-sales option requiring a 10-seat minimum.
- What features does Breakcold have that Microsoft Dynamics 365 Sales doesn't list?
- Breakcold lists unlimited person and company enrichment, a meeting recorder, email and phone waterfall enrichment, a multichannel CRM inbox, auto-sync conversations, roles and permissions for teams, unlimited contacts, pipelines, custom objects and fields, and Claude, ChatGPT and MCP integrations. These appear only on Breakcold's own feature list, not Microsoft Dynamics 365 Sales's.
- What features does Microsoft Dynamics 365 Sales have that Breakcold doesn't list?
- Microsoft Dynamics 365 Sales lists sales force automation, Microsoft 365 interoperation, reporting and dashboards, customization and automation, conversation intelligence, sales engagement, Copilot capabilities, and access to Sales Qualification, Opportunity, Research and Close agents. These appear only on its own feature list, not Breakcold's.
- Do Breakcold and Microsoft Dynamics 365 Sales share any integrations?
- Yes, both tools integrate with LinkedIn Sales Navigator. Beyond that shared integration, Breakcold connects with Gmail, Stripe, Apollo, Clay, Findymail, Fireflies.ai, HeyReach, Lemlist and Make, while Microsoft Dynamics 365 Sales connects with Microsoft 365, Outlook, Microsoft Teams, Microsoft Copilot Studio and Azure.
- How many pricing tiers does each platform offer?
- Breakcold offers one plan, called The Only Plan, priced at $59/mo with unlimited contacts, pipelines, custom objects and fields. Microsoft Dynamics 365 Sales offers four tiers: Professional at $65/mo, Enterprise Edition at $105/mo, Premium at $150/mo, and Microsoft Relationship Sales which requires a 10-seat minimum and contact-sales pricing.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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