Buzz.ai vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Compare Buzz.ai (sales engagement platform) and Kommo (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Buzz.ai is a sales engagement platform built for multichannel outreach across email, LinkedIn, calls and voicemail drops, priced from $79/mo. Kommo is an AI-powered CRM built for messenger-based sales with pipelines and a unified inbox, priced from $25/mo. Buzz.ai suits outreach coordination; Kommo suits pipeline and deal tracking, and many teams run both.
Key takeaways
- Buzz.ai's entry plan is $79/mo for 500 credits and 1 seat, while Kommo's entry plan is $25/mo for 2,500 leads per user and 750 AI credits per user per month.
- Kommo offers 4 pricing tiers (Base, Advanced, Pro, Enterprise) compared to Buzz.ai's 3 tiers (Core, AI Employee, Enterprise).
- Buzz.ai lists features such as multichannel outreach across email, LinkedIn, calls and voicemail drops, unlimited data enrichment, and a residential proxy with link tracking.
- Kommo lists features such as sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, AI reply and task suggestions, and dynamic segments with audience sync to ad platforms.
- Buzz.ai and Kommo share only two listed integrations, Calendly and Zapier, while Kommo separately lists integrations like WhatsApp Business, TikTok, Facebook Messenger, Instagram, Mailchimp, and Make.
Reviewed and updated September 4, 2026
Buzz.ai vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Buzz.ai (sales engagement platform) and Kommo (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Buzz.ai is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kommo is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Buzz.ai lists multichannel outreach across email, linkedin, calls and voicemail drops and smart campaigns with ai message drafting, and Kommo lists sales pipelines and unified inbox.
Kommo offers a lower entry point at $25/mo compared to Buzz.ai at $79/mo.
If your priority is coordinating outreach across email, phone, and social channels, Buzz.ai is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kommo. Many teams run one of each.
Understanding the Core Difference
Buzz.ai is AI SDR platform that runs multichannel outreach across email, LinkedIn, calls and voicemail drops, sequencing touches by prospect engagement, with built-in data search, enrichment and CRM sync.
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Core
Base
Buzz.ai Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $79/mo | 500 credits/mo, 1 seat |
| AI Employee | $695/mo | 5,000 credits/mo, 1 seat |
| Enterprise | Contact Sales | 25,000 credits/mo, 5 seats included |
Source: Buzz.ai Pricing
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Pricing Analysis
Kommo offers the lower entry point ($25/mo vs $79/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Kommo offers 4 pricing tiers compared to Buzz.ai's 3, giving you more granularity as you scale.
Features Breakdown
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- and 4 more listed below
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
Buzz.ai Key Features
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- Unlimited data enrichment
- Email automation with an AI email service
- Social search across profiles, posts, events and groups
- Residential proxy and link tracking
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Buzz.ai
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- Unlimited data enrichment
- Email automation with an AI email service
- Social search across profiles, posts, events and groups
- Residential proxy and link tracking
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Integration Ecosystem
Buzz.ai Integrations
Buzz.ai connects with: Salesforce, HubSpot, Pipedrive, Calendly, Zapier, Webhooks.
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Shared Integrations
Both tools integrate with: Calendly, Zapier.
Integrations listed only by Buzz.ai: Salesforce, HubSpot, Pipedrive, Webhooks.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Use Case Recommendations
Best Fit for Buzz.ai
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
- Revenue teams coordinating email, phone, and social touches
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Buzz.ai | Kommo |
|---|---|---|
| Starting Price | $79/mo | $25/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 11 |
| Integrations | 6 | 26 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Buzz.ai serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kommo the customer relationship management and sales pipeline tracking side. Kommo offers a more accessible entry point at $25/mo, while Buzz.ai starts at $79/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Buzz.ai and Kommo for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Buzz.ai and Kommo?
- Buzz.ai is a sales engagement platform focused on multichannel outreach across email, LinkedIn, calls and voicemail drops, while Kommo is an AI-powered CRM built for messenger-based sales with pipelines and a unified inbox. They solve different core problems, coordinating outreach versus organizing contacts and tracking deals, so many teams use both together.
- Which is cheaper, Buzz.ai or Kommo?
- Kommo has the lower entry price at $25/mo compared to Buzz.ai's entry price of $79/mo. Kommo also offers four pricing tiers (Base, Advanced, Pro, Enterprise) versus Buzz.ai's three tiers (Core, AI Employee, Enterprise), giving more granularity as a team scales.
- Do Buzz.ai and Kommo integrate with the same tools?
- They share only two listed integrations: Calendly and Zapier. Buzz.ai also connects with Salesforce, HubSpot, Pipedrive, and Webhooks, while Kommo connects with a much longer list including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Mailchimp, Make, and several others.
- Can I use both Buzz.ai and Kommo together?
- Yes, the article notes that many teams run one of each. Buzz.ai handles multichannel outreach coordination across email, phone, and social channels, while Kommo handles organizing contacts, tracking deals, and forecasting revenue, so the two platforms can complement rather than replace each other.
- What features does Buzz.ai offer that Kommo doesn't list?
- Buzz.ai lists features not found on Kommo's list, including multichannel outreach across email, LinkedIn, calls and voicemail drops, smart campaigns with AI message drafting, campaign creation from a single prompt, connection and InMail boosters, AI targeting, unlimited data enrichment, and social search across profiles, posts, events and groups.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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