Close vs Closely: CRM Platform vs Sales Engagement Platform Comparison
Compare Close (CRM platform) and Closely (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Close is a CRM platform built for pipeline tracking and inside sales with built-in calling and SMS, starting at $19/mo. Closely is a sales engagement platform for multichannel LinkedIn and email outreach, starting at $49/mo. Teams needing pipeline and deal tracking should choose Close; teams needing coordinated outbound campaigns should choose Closely, and many run both together.
Key takeaways
- Close's entry plan, Solo, costs $19/mo and is limited to 10k leads.
- Closely's entry plan, Starter, costs $49/mo and includes 1 LinkedIn account with unlimited email accounts.
- Close lists built-in calling with Power Dialer, native SMS messaging, and predictive dialing as key features.
- Closely lists a conditional sequence builder, LinkedIn account warmup, and a dedicated residential IP for each LinkedIn account as key features.
- Gmail, Microsoft Outlook, and HubSpot are integrations shared by both Close and Closely.
Reviewed and updated September 4, 2026
Close vs Closely: CRM Platform vs Sales Engagement Platform Comparison
Sales teams building an outbound stack often weigh Close, a CRM platform for customer relationship management and sales pipeline tracking, against Closely, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Close is a CRM platform for customer relationship management and sales pipeline tracking; Closely is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Close lists built-in calling with power dialer and native sms messaging, and Closely lists multichannel campaigns across linkedin and email and conditional sequence builder.
Close offers a lower entry point at $19/mo compared to Closely at $49/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Close is the one built for it; for coordinating outreach across email, phone, and social channels, that is Closely. Many teams run one of each.
Understanding the Core Difference
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Closely is Outbound platform that runs automated campaigns across LinkedIn and email from a shared sender, with a conditional sequence builder, unified inbox, contact enrichment and AI personalization agents.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Solo
Starter
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Closely Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Starter | $49/mo | 1 LinkedIn account, unlimited email accounts |
| Growth | $127/mo | 3 LinkedIn accounts, unlimited email accounts, 3,000 bonus credits/mo |
| Essential | $205/mo | 5 LinkedIn accounts, unlimited email accounts, 5,000 bonus credits/mo |
| Custom | Contact Sales | Unlimited seats, custom LinkedIn accounts and credits |
Source: Closely Pricing
Pricing Analysis
Close is more affordable at the entry level ($19/mo vs $49/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Features Breakdown
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- and 4 more listed below
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Closely Key Features
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Listed only by Closely
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
Integration Ecosystem
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Closely Integrations
Closely connects with: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, Webhooks.
Shared Integrations
Both tools integrate with: Gmail, Microsoft Outlook, HubSpot.
Integrations listed only by Close: Zapier, Slack, Zoom, Segment, Calendly.
Integrations listed only by Closely: Salesforce, Pipedrive, GoHighLevel, SMTP, Webhooks.
Use Case Recommendations
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Closely
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Close | Closely |
|---|---|---|
| Starting Price | $19/mo | $49/mo |
| Top Tier Price | $149/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 8 | 8 |
| Founded | 2013 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Close serves the customer relationship management and sales pipeline tracking side of an outbound stack and Closely the multi-channel sales outreach and engagement tracking side. Close offers a more accessible entry point at $19/mo, while Closely starts at $49/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Close and Closely for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Close and Closely?
- Close is a CRM platform focused on customer relationship management and sales pipeline tracking, while Closely is a sales engagement platform focused on multi-channel outreach and engagement tracking across LinkedIn and email. They cover different parts of the sales workflow, so many teams use both rather than choosing one.
- Which is cheaper, Close or Closely?
- Close has a lower entry price at $19/mo for its Solo plan compared to Closely's Starter plan at $49/mo. Close's Solo plan is limited to 10k leads, while Closely's Starter plan includes 1 LinkedIn account and unlimited email accounts.
- Does Close or Closely support LinkedIn outreach?
- Closely supports LinkedIn outreach through multichannel campaigns across LinkedIn and email, LinkedIn account warmup, and a dedicated residential IP for each LinkedIn account. Close does not list LinkedIn features; its own features center on built-in calling, native SMS messaging, and email sequences.
- Can Close and Closely integrate with the same tools?
- Yes, both platforms integrate with Gmail, Microsoft Outlook, and HubSpot. Beyond that, Close also connects with Zapier, Slack, Zoom, Segment, and Calendly, while Closely also connects with Salesforce and Pipedrive.
- Should I use Close or Closely for my sales team?
- Use Close if your priority is organizing contacts, tracking deals, and forecasting revenue, since it is built specifically for inside sales teams with calling and pipeline features. Use Closely if your priority is coordinating outreach across email, phone, and social channels through multichannel campaigns and sequence automation.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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