Close vs Kylas: CRM Platform Comparison
Compare Close and Kylas side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Close and Kylas are CRM platforms for sales pipeline tracking, with Close starting at $19/mo for inside sales teams offering built-in calling and SMS, and Kylas starting free for growing businesses needing lead, contact, and deal management with unlimited users per organization.
Key takeaways
- Close's entry plan, Solo, costs $19/mo and is limited to 10k leads.
- Kylas offers a free entry plan called Embark with 10,000 non-expandable records and unlimited users.
- Close has 4 pricing tiers (Solo, Essentials, Growth, Scale) while Kylas has 3 (Embark, Elevate, Exceed).
- Close integrates with Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, and Calendly.
- Kylas paid pricing is a flat organization-wide fee with unlimited users rather than a per-seat rate.
Reviewed and updated September 4, 2026
Close vs Kylas: CRM Platform Comparison
Close and Kylas compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Close lists built-in calling with power dialer and native sms messaging, while Kylas lists lead management with customizable lead pipelines and contact management. A capability both offer can appear under different names, so read both feature lists below.
Kylas offers a lower entry point at $0/mo compared to Close at $19/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Solo
Embark
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
Kylas offers the lower entry point ($0/mo vs $19/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Close offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Close: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Close | Kylas |
|---|---|---|
| Starting Price | $19/mo | Free |
| Top Tier Price | $149/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 8 |
| Founded | 2013 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Close and Kylas both serve the customer relationship management and sales pipeline tracking market. Kylas offers a more accessible entry point, while Close starts at $19/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Close and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Close and Kylas?
- Close is built specifically for inside sales teams with built-in calling, SMS, and email functionality to increase sales velocity, while Kylas focuses on lead, contact, company, and deal management with customizable pipelines and quotations for growing businesses. Kylas also charges a flat organization-wide fee rather than a per-seat rate.
- Which CRM is cheaper, Close or Kylas?
- Kylas has the lower entry point, offering a free Embark plan, compared to Close's Solo plan at $19/mo. However, Close offers four pricing tiers for more granularity as you scale, while Kylas has three tiers plus a custom-priced Exceed plan for enterprise buyers.
- What integrations does Close support compared to Kylas?
- Close connects with Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, and Calendly. Kylas connects with Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom. Each vendor lists 8 integrations, with no overlap listed between the two sets.
- Is Kylas or Close better for a budget-conscious team?
- Both are recommended for budget-conscious teams looking for an affordable CRM platform. Kylas is specifically suited for teams that want to start free and scale up as needs grow, while Close suits budget-conscious teams that also need deal tracking and pipeline visibility from the start.
- Does Close or Kylas have more features?
- According to the article's feature comparison summary, both Close and Kylas list a total of 8 features each. Close's features focus on calling, SMS, email, and automation, while Kylas's features focus on lead, contact, company, and deal management plus quotations and a mobile app.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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