Close vs Nutshell: CRM Platform Comparison
Compare Close and Nutshell side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Close and Nutshell both start at $19 per month, but Close is built for inside sales teams with built-in calling, SMS, and predictive dialing, while Nutshell is an all-in-one growth platform bundling CRM, webchat, AI chatbot, and marketing tools. Close's top tier reaches $149 per month; Nutshell's tops out at $89 per month with more integrations.
Key takeaways
- Close and Nutshell both start at $19 per month for their entry-level plans.
- Close's top-tier plan costs $149/mo, compared to Nutshell's top tier at $89/mo.
- Close integrates with 8 tools including Zapier, Slack, and HubSpot, while Nutshell integrates with 10 tools including Aircall, Intercom, and ChatGPT/OpenAI.
- Nutshell offers 5 pricing tiers compared to Close's 4 tiers.
- Close was founded in 2013, while Nutshell's founding year is not listed.
Reviewed and updated September 5, 2026
Close vs Nutshell: CRM Platform Comparison
Close and Nutshell are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, Close lists built-in calling with power dialer and native sms messaging, while Nutshell lists unlimited contacts & storage and email & calendar sync. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($19/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Nutshell is Nutshell is an all-in-one growth software featuring CRM, email marketing, and contact management for sales teams. Every subscription bundles webchat, an AI chatbot, a form builder, landing pages and attribution reporting alongside the sales pipeline.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Nutshell Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Foundation | $19/mo | Unlimited contacts and storage; 10 AI outcomes |
| Growth | $32/mo | 20 AI outcomes |
| Pro | $49/mo | 40 AI outcomes; 5 custom pipelines |
| Business | $67/mo | 100 AI outcomes; 10 custom pipelines |
| Enterprise | $89/mo | 150 AI outcomes; unlimited pipelines |
Source: Nutshell Pricing
Pricing Analysis
Both platforms start at the same $19/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Nutshell offers 5 pricing tiers compared to Close's 4, giving you more granularity as you scale.
Features Breakdown
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- and 2 more listed below
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Nutshell Key Features
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Listed only by Nutshell
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
Integration Ecosystem
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Nutshell Integrations
Nutshell connects with: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Shared Integrations
Both tools integrate with: Calendly.
Integrations listed only by Close: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment.
Integrations listed only by Nutshell: Gmail and Google Calendar, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Use Case Recommendations
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Nutshell
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Close | Nutshell |
|---|---|---|
| Starting Price | $19/mo | $19/mo |
| Top Tier Price | $149/mo | $89/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 10 |
| Founded | 2013 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Close and Nutshell both serve the customer relationship management and sales pipeline tracking market. Close offers a more accessible entry point at $19/mo, while Nutshell starts at $19/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Close and Nutshell for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Close and Nutshell?
- Close is built specifically for inside sales teams with built-in calling, SMS, and predictive dialing features, while Nutshell is an all-in-one growth platform that bundles CRM with email marketing, webchat, an AI chatbot, a form builder, and landing pages. Both target sales pipeline tracking but take different approaches.
- How much do Close and Nutshell cost?
- Both platforms start at $19 per month for their entry-level plans. Close's pricing tops out at $149/mo across 4 tiers (Solo, Essentials, Growth, Scale), while Nutshell offers 5 tiers topping out at $89/mo (Foundation, Growth, Pro, Business, Enterprise).
- Which CRM has better integrations, Close or Nutshell?
- Nutshell lists 10 integrations including Aircall, CallRail, Dialpad, Intercom, and ChatGPT/OpenAI, while Close lists 8 integrations including Zapier, Slack, Gmail, and HubSpot. Both tools share one common integration: Calendly.
- Is Close or Nutshell better for budget-conscious teams?
- Both are listed as good fits for budget-conscious teams looking for an affordable CRM platform, according to the article's use case recommendations. The decision ultimately depends on which feature set and tier structure works better for your expected usage.
- Does Close or Nutshell have more features?
- Both platforms list 8 total features on their respective feature lists. Close highlights built-in calling with Power Dialer, native SMS messaging, and predictive dialing, while Nutshell highlights unlimited contacts and storage, email and calendar sync, and a form builder with landing pages.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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