Close vs Pipeline CRM: CRM Platform Comparison
Compare Close and Pipeline CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Close and Pipeline CRM both organize contacts, track deals, and forecast revenue, but differ in focus. Close, starting at $19/mo, is built for inside sales teams with built-in calling, SMS, and workflow automation. Pipeline CRM, starting at $29/mo, centers on pipeline management, contact management, and broad integration support with 10 integrations listed.
Key takeaways
- Close's entry plan, Solo, costs $19/mo and limits contacts to 10k leads.
- Pipeline CRM's entry plan, Start, costs $29/mo and includes 1 sales pipeline with 250 active deals per account.
- Close's top tier plan, Scale, costs $149/mo, while Pipeline CRM's top tier is Enterprise with contact sales pricing.
- Close lists 8 features including Power Dialer, native SMS messaging, and an AI Email Assistant.
- Pipeline CRM lists 8 features including Kanban view, Map Views, and Data Enrichment and Email Validation add-ons.
Reviewed and updated September 5, 2026
Close vs Pipeline CRM: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Close and Pipeline CRM both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Close lists built-in calling with power dialer and native sms messaging, while Pipeline CRM lists pipeline management and contact management. A capability both offer can appear under different names, so read both feature lists below.
Close offers a lower entry point at $19/mo compared to Pipeline CRM at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Close is A CRM built specifically for inside sales teams, with built-in calling, SMS, and email functionality. Close focuses on reducing manual data entry and increasing sales velocity with features like Power Dialer, predictive dialing, and workflow automation.
Pipeline CRM is Pipeline CRM, formerly PipelineDeals, is sales CRM software and a pipeline management system. Every plan includes pipeline management, contact management, deal and activity reporting, and unlimited file storage.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Solo
Start
Close Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Solo | $19/mo | Limited to 10k leads |
| Essentials | $49/mo | - |
| Growth | $109/mo | - |
| Scale | $149/mo | - |
Source: Close Pricing
Pipeline CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Start | $29/mo | 1 Sales Pipeline; 250 Deals per account (Active deals) |
| Develop | $39/mo | 2 Sales Pipeline; 2,500 Deals per account (Active deals) |
| Grow | $59/mo | 5 Sales Pipeline; Unlimited Deals per account (Active deals) |
| Enterprise | Contact Sales | 20 Sales Pipeline; Unlimited Deals per account (Active deals) |
Source: Pipeline CRM Pricing
Pricing Analysis
Close is more affordable at the entry level ($19/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Features Breakdown
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- and 2 more listed below
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- and 2 more listed below
Close Key Features
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Pipeline CRM Key Features
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- Mobile App
- Data Enrichment and Email Validation add-ons
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Close
- Built-in calling with Power Dialer
- Native SMS messaging
- Email sequences and templates
- Automated workflows
- Predictive dialing
- AI Email Assistant
- Pipeline and activity reporting
- Role-based access and permissions
Listed only by Pipeline CRM
- Pipeline management
- Contact management
- Deal and activity reporting
- Unlimited file storage
- Kanban view
- Map Views
- Mobile App
- Data Enrichment and Email Validation add-ons
Integration Ecosystem
Close Integrations
Close connects with: Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Pipeline CRM Integrations
Pipeline CRM connects with: QuickBooks, Zapier, Mailchimp, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, Google Ads Lead Forms.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Close: Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, Calendly.
Integrations listed only by Pipeline CRM: QuickBooks, Mailchimp, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, Google Ads Lead Forms.
Use Case Recommendations
Best Fit for Close
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Pipeline CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Close | Pipeline CRM |
|---|---|---|
| Starting Price | $19/mo | $29/mo |
| Top Tier Price | $149/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 8 | 10 |
| Founded | 2013 | 2006 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Close and Pipeline CRM both serve the customer relationship management and sales pipeline tracking market. Close offers a more accessible entry point at $19/mo, while Pipeline CRM starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Close and Pipeline CRM for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Close or Pipeline CRM?
- Close is cheaper at the entry level, starting at $19/mo compared to Pipeline CRM's $29/mo starting price. Close's entry plan, Solo, limits contacts to 10k leads, while Pipeline CRM's Start plan includes 1 sales pipeline and 250 active deals per account.
- What integrations does Close offer compared to Pipeline CRM?
- Close integrates with Zapier, Slack, Gmail, Microsoft Outlook, Zoom, HubSpot, Segment, and Calendly. Pipeline CRM integrates with QuickBooks, Zapier, Mailchimp, Outlook, Google Workspace, Apollo, ZoomInfo, Facebook Lead Ads, LinkedIn Lead Gen Forms, and Google Ads Lead Forms. The only integration both tools share is Zapier.
- Is Close or Pipeline CRM better for inside sales teams?
- Close is built specifically for inside sales teams, offering built-in calling with Power Dialer, native SMS messaging, predictive dialing, and workflow automation. Pipeline CRM focuses on pipeline management and contact management rather than built-in calling and messaging tools.
- What features does Pipeline CRM offer that Close does not list?
- Pipeline CRM lists pipeline management, contact management, deal and activity reporting, unlimited file storage, Kanban view, Map Views, a mobile app, and Data Enrichment and Email Validation add-ons. Close does not list these exact features on its own feature page, though some capabilities may overlap under different names.
- Who is the best fit for Pipeline CRM versus Close?
- Pipeline CRM best fits budget-conscious teams, organizations with complex tech stacks needing broad integration support with 10 integrations listed, and enterprise buyers who prefer custom pricing and dedicated support. Close best fits budget-conscious teams, sales teams tracking deals from first touch to close, managers needing pipeline visibility, and growing teams needing scalable contact management.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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