Tool Comparisons

    Coldreach vs Microsoft Dynamics 365 Sales: Sales Engagement Platform vs CRM Platform Comparison

    Compare Coldreach (sales engagement platform) and Microsoft Dynamics 365 Sales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 4, 20266 min read
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    The short answer

    Compare Coldreach (sales engagement platform) and Microsoft Dynamics 365 Sales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 4, 2026

    Coldreach vs Microsoft Dynamics 365 Sales: Sales Engagement Platform vs CRM Platform Comparison

    Coldreach (sales engagement platform) and Microsoft Dynamics 365 Sales (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.

    The Quick Answer

    Coldreach is a sales engagement platform for multi-channel sales outreach and engagement tracking; Microsoft Dynamics 365 Sales is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Coldreach lists ai sdr and ai reaches out, automatically, and Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation.

    Microsoft Dynamics 365 Sales offers a lower entry point at $65/mo compared to Coldreach at $899/mo.

    If your priority is coordinating outreach across email, phone, and social channels, Coldreach is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Microsoft Dynamics 365 Sales. Many teams run one of each.

    Understanding the Core Difference

    Coldreach is AI SDR platform for outbound that monitors buying signals across 113M+ companies, researches each matched lead (website, filings, hiring page, news, LinkedIn activity) and reaches out automatically to book meetings, with native CRM sync on the higher plans.

    Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    $899/moColdreach entry plan

    Starter

    $65/moMicrosoft Dynamics 365 Sales entry plan

    Dynamics 365 Sales Professional

    Entry pricing for Coldreach and Microsoft Dynamics 365 Sales, as published on each vendor's own pricing page.

    Coldreach Pricing (as of September 2026)

    PlanPriceContactsEmails
    Starter$899/moSelf-service plan; seat and lead volumes not publishedNot published
    Growth$1099/moSelf-service plan; CRM integration included from Growth and aboveNot published
    Pro$1499/moSelf-service planNot published
    Enterprise$1999/moSelf-service planNot published

    Source: Coldreach Pricing

    Microsoft Dynamics 365 Sales Pricing (as of September 2026)

    PlanPriceContacts
    Dynamics 365 Sales Professional$65/mo-
    Dynamics 365 Sales Enterprise Edition$105/mo-
    Dynamics 365 Sales Premium$150/mo1,000 Copilot Credits per user/month
    Microsoft Relationship SalesContact SalesRequires a 10-seat minimum

    Source: Microsoft Dynamics 365 Sales Pricing

    Pricing Analysis

    Microsoft Dynamics 365 Sales offers the lower entry point ($65/mo vs $899/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    Features Breakdown

    Coldreach lists
    • AI SDR
    • AI reaches out, automatically
    • buying signals
    • deep read on that company
    • syncs natively with Salesforce, HubSpot, Apollo, and Outreach
    • Custom demo
    Microsoft Dynamics 365 Sales lists
    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • and 2 more listed below
    What Coldreach and Microsoft Dynamics 365 Sales each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Coldreach Key Features

    • AI SDR
    • AI reaches out, automatically
    • buying signals
    • deep read on that company
    • syncs natively with Salesforce, HubSpot, Apollo, and Outreach
    • Custom demo

    Microsoft Dynamics 365 Sales Key Features

    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • Copilot capabilities in Dynamics 365 Sales
    • Access to Sales Qualification, Opportunity, Research and Close agents

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Coldreach

    • AI SDR
    • AI reaches out, automatically
    • buying signals
    • deep read on that company
    • syncs natively with Salesforce, HubSpot, Apollo, and Outreach
    • Custom demo

    Listed only by Microsoft Dynamics 365 Sales

    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • Copilot capabilities in Dynamics 365 Sales
    • Access to Sales Qualification, Opportunity, Research and Close agents

    Integration Ecosystem

    Coldreach Integrations

    Coldreach connects with: Salesforce, HubSpot, Apollo, Outreach.

    Microsoft Dynamics 365 Sales Integrations

    Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.

    Integrations listed only by Coldreach: Salesforce, HubSpot, Apollo, Outreach.

    Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.

    Use Case Recommendations

    Best Fit for Coldreach

    • Mid-market to enterprise teams with established multi-channel sales outreach and engagement tracking budgets
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics
    • Revenue teams coordinating email, phone, and social touches

    Best Fit for Microsoft Dynamics 365 Sales

    • Teams that need a wide feature set (8 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (6 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Feature Comparison Summary

    FeatureColdreachMicrosoft Dynamics 365 Sales
    Starting Price$899/mo$65/mo
    Top Tier Price$1999/moContact Sales
    Total Features Listed68
    Integrations46

    Getting Started Checklist

    1. Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Coldreach serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Microsoft Dynamics 365 Sales the customer relationship management and sales pipeline tracking side. Microsoft Dynamics 365 Sales offers a more accessible entry point at $65/mo, while Coldreach starts at $899/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Coldreach and Microsoft Dynamics 365 Sales for current information.

    ColdreachMicrosoft Dynamics 365 SalesSales Engagement PlatformCRM PlatformComparisonsales-engagementcrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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