Expandi vs Freshsales: Sales Engagement Platform vs CRM Platform Comparison
Compare Expandi (sales engagement platform) and Freshsales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Expandi is a sales engagement platform built for multichannel LinkedIn and email outreach, priced from $99/mo, while Freshsales is a CRM platform for contact, deal, and pipeline management, priced from $9/mo. Teams needing outreach automation should choose Expandi; teams needing pipeline tracking and forecasting should choose Freshsales. Many teams use both together.
Key takeaways
- Expandi's entry plan, Business, costs $99/mo and includes unlimited campaigns.
- Freshsales' entry plan, Growth, costs $9/mo, with Pro at $39/mo and Enterprise at $59/mo.
- Freshsales offers 3 pricing tiers compared to Expandi's 2 tiers.
- Expandi integrates with HubSpot, Pipedrive, Salesforce, Sendspark, LinkedIn Sales Navigator, and Webhooks.
- Freshsales integrates with Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify.
Reviewed and updated September 4, 2026
Expandi vs Freshsales: Sales Engagement Platform vs CRM Platform Comparison
Expandi (sales engagement platform) and Freshsales (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Expandi is a sales engagement platform for multi-channel sales outreach and engagement tracking; Freshsales is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Expandi lists multichannel outreach sending connection requests, messages and email follow-ups in one sequence and conditional sequence builder with if/action branching, and Freshsales lists contact, account, and deal management and built-in email and phone with call recording.
Freshsales offers a lower entry point at $9/mo compared to Expandi at $99/mo.
If your priority is coordinating outreach across email, phone, and social channels, Expandi is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Freshsales. Many teams run one of each.
Understanding the Core Difference
Expandi is Cloud-based LinkedIn outreach tool that sends connection requests, messages and email follow-ups in one sequence, with a conditional sequence builder, profile warm-up and per-account safety limits.
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Business
Growth
Expandi Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Business | $99/mo | Unlimited Campaigns Number |
| Agency | Contact Sales | +10 Seats |
Source: Expandi Pricing
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Pricing Analysis
Freshsales offers the lower entry point ($9/mo vs $99/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Freshsales offers 3 pricing tiers compared to Expandi's 2, giving you more granularity as you scale.
Features Breakdown
- Multichannel outreach sending connection requests, messages and email follow-ups in one sequence
- Conditional sequence builder with if/action branching
- Profile auto warm-up
- Smart algorithms for daily limit ranges
- Campaign prioritization across multiple campaigns
- Unlimited number of campaigns
- and 4 more listed below
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
Expandi Key Features
- Multichannel outreach sending connection requests, messages and email follow-ups in one sequence
- Conditional sequence builder with if/action branching
- Profile auto warm-up
- Smart algorithms for daily limit ranges
- Campaign prioritization across multiple campaigns
- Unlimited number of campaigns
- Image and GIF personalization
- Video personalization
- Dedicated country-based IP address per account
- Step-by-step campaign statistics with a blacklist feature
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Expandi
- Multichannel outreach sending connection requests, messages and email follow-ups in one sequence
- Conditional sequence builder with if/action branching
- Profile auto warm-up
- Smart algorithms for daily limit ranges
- Campaign prioritization across multiple campaigns
- Unlimited number of campaigns
- Image and GIF personalization
- Video personalization
- Dedicated country-based IP address per account
- Step-by-step campaign statistics with a blacklist feature
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Integration Ecosystem
Expandi Integrations
Expandi connects with: HubSpot, Pipedrive, Salesforce, Sendspark, LinkedIn Sales Navigator, Webhooks.
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Integrations listed only by Expandi: HubSpot, Pipedrive, Salesforce, Sendspark, LinkedIn Sales Navigator, Webhooks.
Integrations listed only by Freshsales: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Use Case Recommendations
Best Fit for Expandi
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Expandi | Freshsales |
|---|---|---|
| Starting Price | $99/mo | $9/mo |
| Top Tier Price | Contact Sales | $59/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 6 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Expandi serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Freshsales the customer relationship management and sales pipeline tracking side. Freshsales offers a more accessible entry point at $9/mo, while Expandi starts at $99/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Expandi and Freshsales for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Expandi and Freshsales?
- Expandi is a sales engagement platform focused on multichannel outreach, sending connection requests, messages, and email follow-ups in one sequence with a conditional sequence builder. Freshsales is a CRM platform for contact, account, and deal management with built-in email and phone plus Freddy AI for lead scoring and deal insights.
- Which is cheaper, Expandi or Freshsales?
- Freshsales is cheaper at the entry level, starting at $9/mo for its Growth plan compared to Expandi's Business plan at $99/mo. Freshsales also offers more pricing tiers, three compared to Expandi's two, giving more granularity as a team scales.
- Can Expandi and Freshsales be used together?
- Yes, the article notes that many teams run one of each since the two platforms are not substitutes for each other. Expandi handles multi-channel outreach and engagement tracking while Freshsales manages the CRM side, including pipeline tracking and forecasting.
- What integrations does Expandi support that Freshsales does not?
- Expandi lists integrations with HubSpot, Pipedrive, Salesforce, Sendspark, LinkedIn Sales Navigator, and Webhooks. These are listed only under Expandi's integration ecosystem in the comparison, separate from Freshsales' own integration list.
- Does Freshsales include AI features?
- Yes, Freshsales features Freddy AI, which provides lead scoring, deal insights, and next-best-action recommendations. This is listed as one of Freshsales' key features alongside contact, account, and deal management and built-in email and phone with call recording.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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