JustCall vs UserGems: Sales Engagement Platform vs Data Enrichment Tool Comparison
Compare JustCall (sales engagement platform) and UserGems (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
JustCall is a sales engagement platform for multi-channel outreach and engagement tracking, starting at $29/mo. UserGems is a data enrichment tool for B2B lead data and contact enrichment, starting at $3333/mo. JustCall suits coordinating outreach across email, phone, and social; UserGems suits finding accurate contact data for target accounts. Many teams use both.
Key takeaways
- JustCall's entry plan, Team, costs $29/mo while UserGems's entry plan, Core, costs $3333/mo.
- JustCall offers 5 pricing tiers (Team, Pro, Pro Plus, Business, SalesPro) compared to UserGems's 3 tiers (Core, Advanced, Elite).
- UserGems's Core plan includes 4,000,000 credits, Advanced includes 10,000,000 credits, and Elite includes 25,000,000 credits.
- JustCall and UserGems share integrations with Salesforce and HubSpot, but JustCall also connects with Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, and Freshdesk while UserGems connects with Outreach, Salesloft, Gong Engage, Linkedin, Meta, and Google.
- JustCall lists 10 features including Sales Dialer, SMS Workflows, and AI call scoring, while UserGems lists 8 features including Build List, Account & Contact Scoring, and Contact-level Intent & Web Deanonymization.
Reviewed and updated September 4, 2026
JustCall vs UserGems: Sales Engagement Platform vs Data Enrichment Tool Comparison
Sales teams building an outbound stack often weigh JustCall, a sales engagement platform for multi-channel sales outreach and engagement tracking, against UserGems, a data enrichment tool for B2B lead data and contact enrichment. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
JustCall is a sales engagement platform for multi-channel sales outreach and engagement tracking; UserGems is a data enrichment tool for B2B lead data and contact enrichment. By each vendor's own wording, JustCall lists sales dialer and sms workflows, and UserGems lists build list (create & enrich) and account & contact scoring.
JustCall offers a lower entry point at $29/mo compared to UserGems at $3333/mo.
If your priority is coordinating outreach across email, phone, and social channels, JustCall is the one built for it; for finding accurate contact data for target accounts, that is UserGems. Many teams run one of each.
Understanding the Core Difference
JustCall is AI communication platform for sales and support teams combining a cloud phone system, sales dialer, SMS and WhatsApp inboxes, and multi-channel workflow automation. Adds AI call coaching, transcription, sentiment analysis and CRM integration.
UserGems is Surfaces companies and buyers showing buying signals, then discovers, enriches and scores the matching accounts and contacts. Deploys AI agents to run outbound and account-based marketing from those signals.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Team
Core
JustCall Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Team | $29/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage; included SMS segments by region |
| Pro | $49/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage |
| Pro Plus | $89/mo | Minimum license: 2 | Unlimited outbound and inbound minutes under fair usage; 1,000 SMS segments |
| Business | Contact Sales | Minimum license: 10 | Unlimited calling & SMS |
| SalesPro | Contact Sales | Minimum license: 2 | Unlimited outbound calling under fair usage |
Source: JustCall Pricing
UserGems Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $3333/mo | 4,000,000 credits |
| Advanced | $6250/mo | 10,000,000 credits |
| Elite | $12500/mo | 25,000,000 credits |
Source: UserGems Pricing
Pricing Analysis
JustCall is more affordable at the entry level ($29/mo vs $3333/mo). For teams with tight budgets or those just getting started with multi-channel sales outreach and engagement tracking and B2B lead data and contact enrichment, this price difference matters.
JustCall offers 5 pricing tiers compared to UserGems's 3, giving you more granularity as you scale.
Features Breakdown
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- and 4 more listed below
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- and 2 more listed below
JustCall Key Features
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
UserGems Key Features
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by JustCall
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
Listed only by UserGems
- Build List (create & enrich)
- Account & Contact Scoring
- Automated Campaigns
- Writing Agent
- Research Agent
- AI Co-pilot Chrome Extension
- Contact-level Intent & Web Deanonymization
- CRM Hygiene
Integration Ecosystem
JustCall Integrations
JustCall connects with: Salesforce, HubSpot, Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, Freshdesk.
UserGems Integrations
UserGems connects with: Salesforce, Hubspot, Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Shared Integrations
Both tools integrate with: Salesforce, HubSpot.
Integrations listed only by JustCall: Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, Freshdesk.
Integrations listed only by UserGems: Outreach, Salesloft, Gong Engage, Linkedin, Meta, Google.
Use Case Recommendations
Best Fit for JustCall
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for UserGems
- Mid-market to enterprise teams with established B2B lead data and contact enrichment budgets
- Revenue operations teams building targeted prospect lists
- Marketing teams enriching CRM data for segmentation
- Sales teams researching target accounts
Feature Comparison Summary
| Feature | JustCall | UserGems |
|---|---|---|
| Starting Price | $29/mo | $3333/mo |
| Top Tier Price | Contact Sales | $12500/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 10 | 8 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and B2B lead data and contact enrichment requirements and monthly budget
- Estimate your expected sequences and engagement actions and data credits or contact lookups to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
JustCall serves the multi-channel sales outreach and engagement tracking side of an outbound stack and UserGems the B2B lead data and contact enrichment side. JustCall offers a more accessible entry point at $29/mo, while UserGems starts at $3333/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit JustCall and UserGems for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between JustCall and UserGems?
- JustCall is a sales engagement platform built for multi-channel sales outreach and engagement tracking, combining a cloud phone system, sales dialer, and SMS or WhatsApp inboxes. UserGems is a data enrichment tool that surfaces companies and buyers showing buying signals, then discovers, enriches, and scores matching accounts and contacts.
- How much does JustCall cost compared to UserGems?
- JustCall's entry plan, Team, costs $29/mo, while UserGems's entry plan, Core, costs $3333/mo. JustCall has 5 pricing tiers total (Team, Pro, Pro Plus, Business, and SalesPro), while UserGems has 3 tiers (Core, Advanced, and Elite).
- Do JustCall and UserGems integrate with the same tools?
- They share integrations with Salesforce and HubSpot. Beyond that, JustCall also connects with Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, and Freshdesk, while UserGems also connects with Outreach, Salesloft, Gong Engage, Linkedin, Meta, and Google.
- Should I use both JustCall and UserGems together?
- The article notes that many teams run one of each since the tools cover different parts of the outbound workflow. JustCall handles coordinating outreach across email, phone, and social channels, while UserGems handles finding accurate contact data for target accounts.
- Who is JustCall best suited for?
- JustCall best fits budget-conscious teams looking for an affordable sales engagement platform, teams needing a wide feature set with 10 listed capabilities, organizations with complex tech stacks needing broad integration support across 10 integrations, and enterprise buyers who prefer custom pricing and dedicated support.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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