Kommo vs Kylas: CRM Platform Comparison
Compare Kommo and Kylas side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Kommo and Kylas are both CRM platforms for pipeline tracking, but they differ in pricing model and focus. Kommo starts at $25/mo per user with messenger-based sales tools and AI features, while Kylas offers a free tier and flat organization-wide pricing at $175/mo for unlimited users with lead and deal management.
Key takeaways
- Kommo's entry plan costs $25/mo while Kylas offers a free Embark plan with 10,000 non-expandable records.
- Kommo has 4 pricing tiers (Base, Advanced, Pro, Enterprise) compared to Kylas's 3 tiers (Embark, Elevate, Exceed).
- Kylas prices are flat fees for unlimited users per organization, while Kommo charges per user with lead and AI credit allowances.
- Kommo lists 26 integrations including WhatsApp Business, Zapier, and Slack, while Kylas lists 8 integrations including Aircall and Apollo.io.
- Kommo's Elevate-equivalent paid Kylas plan costs $175/mo and includes 100,000 expandable records with unlimited users.
Reviewed and updated September 4, 2026
Kommo vs Kylas: CRM Platform Comparison
Kommo and Kylas compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Kylas lists lead management with customizable lead pipelines and contact management. A capability both offer can appear under different names, so read both feature lists below.
Kylas offers a lower entry point at $0/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Embark
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
Kylas offers the lower entry point ($0/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Kommo offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Kommo | Kylas |
|---|---|---|
| Starting Price | $25/mo | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Kylas both serve the customer relationship management and sales pipeline tracking market. Kylas offers a more accessible entry point, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What is the main pricing difference between Kommo and Kylas?
- Kommo charges $25/mo per user for its Base plan, while Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users. Kylas's paid Elevate plan costs $175/mo as a flat fee for the whole organization rather than per seat.
- Does Kylas charge per user like Kommo does?
- No, Kylas uses flat organization-wide pricing with unlimited users included, unlike Kommo which charges per user with lead and AI credit allowances tied to each seat.
- Which CRM has more integrations, Kommo or Kylas?
- Kommo lists 26 integrations including WhatsApp Business, TikTok, Zapier, Mailchimp, and Slack. Kylas lists 8 integrations including Aircall, Apollo.io, and Call Hippo, making Kommo's integration ecosystem considerably broader.
- Does Kommo or Kylas offer AI features?
- Kommo lists AI reply suggestions, AI task suggestions, AI summaries, and AI writing assistance among its key features. Kylas's key features list does not include AI capabilities, focusing instead on lead, contact, company, and deal management.
- Is there a free plan available for either Kommo or Kylas?
- Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users. Kommo does not list a free plan, with its lowest tier, Base, starting at $25/mo per user.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Salesflare: Data Enrichment Tool vs CRM Platform Comparison
Compare AroundDeal (data enrichment tool) and Salesflare (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Evaboot vs Microsoft Dynamics 365 Sales: Data Enrichment Tool vs CRM Platform Comparison
Compare Evaboot (data enrichment tool) and Microsoft Dynamics 365 Sales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Copper: CRM Platform Comparison
Compare Agile CRM and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM vs LeadIQ: CRM Platform vs Data Enrichment Tool Comparison
Compare Agile CRM (CRM platform) and LeadIQ (data enrichment tool) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Agile CRM vs Capsule CRM: CRM Platform Comparison
Compare Agile CRM and Capsule CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.