Tool Comparisons

    Kommo vs Salesmate: CRM Platform Comparison

    Compare Kommo and Salesmate side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Comparison panel: Kommo vs Salesmate (Pricing, Features, Integration)
    September 3, 2026Updated September 4, 20265 min read
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    The short answer

    Kommo and Salesmate are both CRM platforms for tracking sales pipelines, but they target different needs. Kommo is an AI-powered CRM built for messenger-based sales across WhatsApp, Instagram and other channels, priced from $25/mo. Salesmate unifies CRM, marketing automation and communication for mid-market and enterprise teams, starting at $23/mo.

    Key takeaways

    • Salesmate's entry plan costs $23/mo compared to Kommo's Base plan at $25/mo.
    • Kommo's pricing tiers are Base at $25/mo, Advanced at $35/mo, and Pro at $45/mo, each with lead and AI credit allowances per user.
    • Salesmate's pricing tiers are Basic at $23/mo, Pro at $39/mo, and Business at $63/mo, each with a monthly credit allowance per user.
    • Kommo lists 26 integrations including WhatsApp Business, TikTok, Instagram, and Facebook Messenger, while Salesmate lists integrations such as Dialpad, BigCommerce, Xero, and Zoom.
    • Zapier and Slack are the integrations shared by both Kommo and Salesmate.

    Reviewed and updated September 4, 2026

    Kommo vs Salesmate: CRM Platform Comparison

    Kommo and Salesmate compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.

    The Quick Answer

    By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Salesmate lists contact, company management and deal pipeline management. A capability both offer can appear under different names, so read both feature lists below.

    Salesmate offers a lower entry point at $23/mo compared to Kommo at $25/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

    Salesmate is Salesmate helps mid-market and enterprise teams unify customer operations on one AI-powered platform with CRM, marketing automation, customer support, communication, workflows and AI. It includes built-in calling and texting alongside deal pipelines, sequences and smart flow automation.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing ladder: Pricing Comparison (Kommo, Salesmate, Base, Basic)

    $25/moKommo entry plan

    Base

    $23/moSalesmate entry plan

    Basic

    Entry pricing for Kommo and Salesmate, as published on each vendor's own pricing page.

    Kommo Pricing (as of September 2026)

    PlanPriceContacts
    Base$25/mo2,500 leads per user; 750 AI credits per user/month
    Advanced$35/mo5,000 leads per user; 1,250 AI credits per user/month
    Pro$45/mo10,000 leads per user; 2,250 AI credits per user/month
    EnterpriseContact Sales-

    Source: Kommo Pricing

    Salesmate Pricing (as of September 2026)

    PlanPriceContacts
    Basic$23/mo5K Credits / User / Month
    Pro$39/mo10K Credits / User / Month
    Business$63/mo15K Credits / User / Month
    EnterpriseContact Sales-

    Source: Salesmate Pricing

    Pricing Analysis

    Salesmate offers the lower entry point ($23/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    Features Breakdown

    Kommo lists
    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • and 5 more listed below
    Salesmate lists
    • Contact, company management
    • Deal pipeline management
    • Full email sync
    • Meeting scheduler
    • Sequences
    • Sales and marketing automation (Smart flows)
    • and 2 more listed below
    What Kommo and Salesmate each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Kommo Key Features

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    Salesmate Key Features

    • Contact, company management
    • Deal pipeline management
    • Full email sync
    • Meeting scheduler
    • Sequences
    • Sales and marketing automation (Smart flows)
    • Power dialer
    • Custom dashboard and reports with goals

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Kommo

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    Listed only by Salesmate

    • Contact, company management
    • Deal pipeline management
    • Full email sync
    • Meeting scheduler
    • Sequences
    • Sales and marketing automation (Smart flows)
    • Power dialer
    • Custom dashboard and reports with goals

    Integration Ecosystem

    Integration grid: Integration Ecosystem (Kommo, Salesmate, Zapier, Slack)

    Kommo Integrations

    Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

    Salesmate Integrations

    Salesmate connects with: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.

    Shared Integrations

    Both tools integrate with: Zapier, Slack.

    Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, CloudTalk, Gmail, Google Calendar, Google Sheets.

    Integrations listed only by Salesmate: Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zoom.

    Use Case Recommendations

    Best Fit for Kommo

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (11 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (26 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Salesmate

    • Budget-conscious teams looking for an affordable CRM platform
    • Enterprise buyers who prefer custom pricing and dedicated support
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting

    Feature Comparison Summary

    FeatureKommoSalesmate
    Starting Price$25/mo$23/mo
    Top Tier PriceContact SalesContact Sales
    Total Features Listed118
    Integrations269
    FoundedN/A2016

    Getting Started Checklist

    Before-and-after steps: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Kommo and Salesmate both serve the customer relationship management and sales pipeline tracking market. Salesmate offers a more accessible entry point at $23/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Kommo and Salesmate for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    Which is cheaper, Kommo or Salesmate?
    Salesmate has the lower entry price at $23/mo for its Basic plan, compared to Kommo's Base plan at $25/mo. Beyond the entry tier, Kommo's Advanced and Pro plans run $35/mo and $45/mo, while Salesmate's Pro and Business plans run $39/mo and $63/mo. Both offer Enterprise plans with custom, contact sales pricing.
    What makes Kommo different from Salesmate?
    Kommo is an AI-powered CRM built specifically for messenger-based sales, with a unified inbox spanning WhatsApp, Instagram, and other channels alongside AI reply and task suggestions. Salesmate instead targets mid-market and enterprise teams looking to unify CRM, marketing automation, customer support, and communication with built-in calling and texting on one platform.
    What integrations does Kommo support?
    Kommo connects with 26 tools including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Dropbox, Telegram, Twilio, RingCentral, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Shopify, Slack, CloudTalk, Gmail, Google Calendar, and Google Sheets, among others.
    What integrations does Salesmate support?
    Salesmate connects with Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, and Zoom. Compared to Kommo's larger integration list, Salesmate's connections skew toward e-commerce, accounting, and calling tools rather than messaging channels.
    Which CRM is better for a team that needs a lot of features and integrations?
    Kommo is positioned as the better fit for teams needing a wide feature set and broad integration support, listing 11 features and 26 integrations in the article's comparison. Salesmate is recommended for budget-conscious teams looking for an affordable CRM platform.
    KommoSalesmateCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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