Kommo vs Twozo CRM: CRM Platform Comparison
Compare Kommo and Twozo CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Compare Kommo and Twozo CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Reviewed and updated September 4, 2026
Kommo vs Twozo CRM: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Kommo and Twozo CRM will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Kommo lists sales pipelines and unified inbox, while Twozo CRM lists deal, contact and activity management and pipeline and contact lifecycle stages. A capability both offer can appear under different names, so read both feature lists below.
Twozo CRM offers a lower entry point at $9.90/mo compared to Kommo at $25/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
Twozo CRM is Twozo is an AI-powered CRM for sales teams with deal, contact and activity management, pipeline and lifecycle stages, dashboards, built-in chat, call and email, an AI email inbox and a mobile app. Plans are per user per month.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Base
Standard
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Twozo CRM Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Standard | $9.90/mo |
| Premium | $39.90/mo |
| Enterprise | $59.90/mo |
Source: Twozo CRM Pricing
Pricing Analysis
Twozo CRM offers the lower entry point ($9.90/mo vs $25/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Kommo offers 4 pricing tiers compared to Twozo CRM's 3, giving you more granularity as you scale.
Features Breakdown
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
- Deal, contact and activity management
- Pipeline and contact lifecycle stages
- Curated and custom dashboards
- Built-in chat, call and email
- AI email inbox
- Custom fields
- and 2 more listed below
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Twozo CRM Key Features
- Deal, contact and activity management
- Pipeline and contact lifecycle stages
- Curated and custom dashboards
- Built-in chat, call and email
- AI email inbox
- Custom fields
- Mobile app
- Automated workflow
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Listed only by Twozo CRM
- Deal, contact and activity management
- Pipeline and contact lifecycle stages
- Curated and custom dashboards
- Built-in chat, call and email
- AI email inbox
- Custom fields
- Mobile app
- Automated workflow
Integration Ecosystem
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Twozo CRM Integrations
Twozo CRM connects with: Zapier, Outlook.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Integrations listed only by Twozo CRM: Outlook.
Use Case Recommendations
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Twozo CRM
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Kommo | Twozo CRM |
|---|---|---|
| Starting Price | $25/mo | $9.90/mo |
| Top Tier Price | Contact Sales | $59.90/mo |
| Total Features Listed | 11 | 8 |
| Integrations | 26 | 2 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Kommo and Twozo CRM both serve the customer relationship management and sales pipeline tracking market. Twozo CRM offers a more accessible entry point at $9.90/mo, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Kommo and Twozo CRM for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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