Koncert vs Mailshake: Sales Engagement Platform vs Cold Email Platform Comparison
Compare Koncert (sales engagement platform) and Mailshake (cold email platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Koncert is a multi-channel sales engagement platform built around dialers and a cross-channel cadence sequencer, while Mailshake is a cold email platform focused on email outreach with unlimited campaigns and warmup. Mailshake publishes a $29/mo entry price; Koncert uses custom, contact-sales pricing, so choose Koncert for multi-channel coordination and Mailshake for email-first campaigns.
Key takeaways
- Mailshake's Starter plan is $29/mo with 1,500 email sends per month, while its Email Outreach and Sales Engagement plans at $49/mo and $99/mo include unlimited email sends.
- Koncert's four plans, Melody, Symphony, Melody+, and Symphony+, are all listed as Contact Sales with no published price.
- Koncert's Symphony+ AI Parallel Dialer supports 1 to 5 lines, while Symphony supports 1 to 4 lines.
- Koncert and Mailshake share integrations with Salesforce and HubSpot, while Koncert alone lists Outreach, SalesLoft, Slack, Gong, and Apollo.io, and Mailshake alone lists Pipedrive and Zapier.
- Mailshake lists a VOIP dialer with unlimited US/Canada calling and LinkedIn automation on its Sales Engagement+ tier, while Koncert lists features like Remote Coach, Whisper Mode, and DataGenie waterfall data enrichment.
Reviewed and updated September 2, 2026
Koncert vs Mailshake: Sales Engagement Platform vs Cold Email Platform Comparison
Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Mailshake, a cold email platform for cold email outreach. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Mailshake is a cold email platform for cold email outreach. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Mailshake lists unlimited email warmup and unlimited campaigns.
Mailshake publishes an entry price of $29/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for sending campaigns that land in the inbox and generate replies, that is Mailshake. Many teams run one of each.
Understanding the Core Difference
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Mailshake is Sales engagement platform with email outreach, VOIP dialer, and LinkedIn automation for sales teams.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Melody (AI Flow Dialer)
Starter
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Mailshake Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Starter | $29/mo | UNLIMITED uploaded contacts | 1,500 email sends per month |
| Email Outreach | $49/mo | UNLIMITED uploaded contacts | UNLIMITED email sends per month |
| Sales Engagement | $99/mo | UNLIMITED uploaded contacts | UNLIMITED email sends per month |
| Agency Plan | Contact Sales | UNLIMITED uploaded contacts | UNLIMITED email sends per month |
Source: Mailshake Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
- Unlimited email warmup
- Unlimited campaigns
- Mail merge
- A/B testing
- AI email writing
- Email rotation
- and 4 more listed below
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Mailshake Key Features
- Unlimited email warmup
- Unlimited campaigns
- Mail merge
- A/B testing
- AI email writing
- Email rotation
- Unified inbox
- LinkedIn automation (Sales Engagement+)
- VOIP dialer (US/Canada unlimited)
- Lead Catcher
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Listed only by Mailshake
- Unlimited email warmup
- Unlimited campaigns
- Mail merge
- A/B testing
- AI email writing
- Email rotation
- Unified inbox
- LinkedIn automation (Sales Engagement+)
- VOIP dialer (US/Canada unlimited)
- Lead Catcher
Integration Ecosystem
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Mailshake Integrations
Mailshake connects with: Salesforce, Pipedrive, HubSpot, Zapier.
Shared Integrations
Both tools integrate with: Salesforce, HubSpot.
Integrations listed only by Koncert: Outreach, SalesLoft, Slack, Gong, Apollo.io.
Integrations listed only by Mailshake: Pipedrive, Zapier.
Use Case Recommendations
Best Fit for Koncert
- Organizations with complex tech stacks needing broad integration support (7 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Mailshake
- Budget-conscious teams looking for an affordable cold email platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams running high-volume outbound email campaigns
- Agencies managing multiple client outreach programs
Feature Comparison Summary
| Feature | Koncert | Mailshake |
|---|---|---|
| Starting Price | Contact Sales | $29/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 10 |
| Integrations | 7 | 4 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and cold email outreach requirements and monthly budget
- Estimate your expected sequences and engagement actions and email sending volume to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Mailshake the cold email outreach side. Mailshake publishes an entry price of $29/mo, while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Koncert and Mailshake for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Koncert and Mailshake?
- Koncert is a sales engagement platform centered on multi-channel outreach, including five sales dialers and a Cadence sequencer covering calls, email, text, video, and social. Mailshake is a cold email platform focused on email campaigns, with features like unlimited email warmup, unlimited campaigns, and AI email writing. They address different parts of an outbound workflow.
- How much does Koncert cost compared to Mailshake?
- Mailshake publishes list pricing starting at $29/mo for its Starter plan, with Email Outreach at $49/mo and Sales Engagement at $99/mo, all offering unlimited uploaded contacts. Koncert does not publish prices; all four of its plans, Melody, Symphony, Melody+, and Symphony+, require contacting sales for a quote.
- Which integrations do Koncert and Mailshake have in common?
- Koncert and Mailshake both integrate with Salesforce and HubSpot. Beyond those shared integrations, Koncert also connects with Outreach, SalesLoft, Slack, Gong, and Apollo.io, while Mailshake also connects with Pipedrive and Zapier.
- Does Koncert offer email outreach or is it phone-only?
- Koncert is multi-channel, not phone-only. Its Koncert Cadence sequencer runs touchpoints across calls, emails, text, video, and social, in addition to its five sales dialers such as the AI Parallel Dialer running 1 to 5 lines and the single-line AI Flow Dialer.
- Can I use both Koncert and Mailshake together?
- Yes, the article notes that many teams run one of each. Koncert is suited to coordinating outreach across email, phone, and social channels, while Mailshake is suited to sending email campaigns designed to land in the inbox and generate replies, so the two can complement each other in a single outbound stack.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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