Koncert vs Yesware: Sales Engagement Platform vs Cold Email Platform Comparison
Compare Koncert (sales engagement platform) and Yesware (cold email platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Koncert is a sales engagement platform built around multi-channel dialers and a cadence sequencer covering calls, email, text, video and social. Yesware is a cold email platform focused on email tracking, templates, and campaigns for Gmail and Outlook. Yesware starts free, while Koncert uses custom, contact-sales pricing across all its plans.
Key takeaways
- Yesware's Free plan allows 10 campaign recipients per month with basic tracking, while its Pro plan costs $19/mo for 20 campaign recipients per month with unlimited tracking.
- Yesware's Premium plan costs $45/mo and its Enterprise plan costs $85/mo, both offering unlimited campaigns and unlimited tracking.
- Koncert's Melody, Symphony, Melody+, and Symphony+ plans are all priced through contact sales rather than published list prices.
- Koncert's Symphony+ AI Parallel Dialer can run 1 to 5 lines at once.
- Yesware offers a 14-day free trial on its paid plans.
Reviewed and updated September 2, 2026
Koncert vs Yesware: Sales Engagement Platform vs Cold Email Platform Comparison
Sales teams building an outbound stack often weigh Koncert, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Yesware, a cold email platform for cold email outreach. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking; Yesware is a cold email platform for cold email outreach. By each vendor's own wording, Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines, and Yesware lists email open and attachment tracking and email templates and shared templates.
Yesware publishes an entry price of $0/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, Koncert is the one built for it; for sending campaigns that land in the inbox and generate replies, that is Yesware. Many teams run one of each.
Understanding the Core Difference
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
Yesware is Email tracking and sales engagement tool for Gmail and Outlook with campaigns, templates, meeting scheduler, and Salesforce integration.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Melody (AI Flow Dialer)
Free
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Yesware Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Free | Free | 10 campaign recipients/month | Basic tracking |
| Pro | $19/mo | 20 campaign recipients/month | Unlimited tracking |
| Premium | $45/mo | Unlimited campaigns | Unlimited tracking |
| Enterprise | $85/mo | Unlimited campaigns | Unlimited tracking |
Source: Yesware Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Yesware includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
- Email open and attachment tracking
- Email templates and shared templates
- Campaign sequences with automation
- Meeting scheduler
- Personal and team reporting
- Salesforce inbox sidebar (Enterprise)
- and 4 more listed below
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Yesware Key Features
- Email open and attachment tracking
- Email templates and shared templates
- Campaign sequences with automation
- Meeting scheduler
- Personal and team reporting
- Salesforce inbox sidebar (Enterprise)
- Bi-directional Salesforce sync (Enterprise)
- Single sign-on (Enterprise)
- 14-day free trial on paid plans
- Yesware University training
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Listed only by Yesware
- Email open and attachment tracking
- Email templates and shared templates
- Campaign sequences with automation
- Meeting scheduler
- Personal and team reporting
- Salesforce inbox sidebar (Enterprise)
- Bi-directional Salesforce sync (Enterprise)
- Single sign-on (Enterprise)
- 14-day free trial on paid plans
- Yesware University training
Integration Ecosystem
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Yesware Integrations
Yesware connects with: Gmail, Outlook, Salesforce, LinkedIn, Zoom, Microsoft Teams.
Shared Integrations
Both tools integrate with: Salesforce.
Integrations listed only by Koncert: HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Integrations listed only by Yesware: Gmail, Outlook, LinkedIn, Zoom, Microsoft Teams.
Use Case Recommendations
Best Fit for Koncert
- Organizations with complex tech stacks needing broad integration support (7 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Yesware
- Budget-conscious teams looking for an affordable cold email platform
- Teams that want to start free and scale up as needs grow
- Sales teams running high-volume outbound email campaigns
- Agencies managing multiple client outreach programs
Feature Comparison Summary
| Feature | Koncert | Yesware |
|---|---|---|
| Starting Price | Contact Sales | Free |
| Top Tier Price | Contact Sales | $85/mo |
| Total Features Listed | 10 | 10 |
| Integrations | 7 | 6 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and cold email outreach requirements and monthly budget
- Estimate your expected sequences and engagement actions and email sending volume to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Koncert serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Yesware the cold email outreach side. Yesware publishes an entry price (a free tier), while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Koncert and Yesware for current information.
Frequently asked questions.
Frequently asked questions- Is Koncert or Yesware better for cold email?
- Yesware is built specifically for cold email outreach, with email tracking, templates, and campaign sequences for Gmail and Outlook. Koncert is a multi-channel sales engagement platform centered on dialers and a cadence sequencer, so it is not primarily an email tool, though it does include email as one of its channels.
- How much does Yesware cost?
- Yesware has a free plan with 10 campaign recipients per month and basic tracking, a Pro plan at $19/mo with 20 campaign recipients per month and unlimited tracking, a Premium plan at $45/mo with unlimited campaigns, and an Enterprise plan at $85/mo with unlimited campaigns and tracking.
- How much does Koncert cost?
- Koncert does not publish list pricing. All four of its plans, Melody, Symphony, Melody+, and Symphony+, require contacting sales for a quote. Symphony+ supports an AI Parallel Dialer running 1 to 5 lines, but exact cost depends on the quote provided.
- Can Koncert and Yesware be used together?
- Yes, many teams run both since they cover different parts of the outbound workflow. Koncert handles multi-channel outreach coordination across calls, email, text, video, and social, while Yesware handles email tracking and cold email campaigns in Gmail and Outlook.
- Does Yesware offer a free trial?
- Yes, Yesware offers a 14-day free trial on its paid plans. It also has a permanently free tier limited to 10 campaign recipients per month with basic email tracking, useful for evaluating the platform before paying.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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