Microsoft Dynamics 365 Sales vs Overloop AI: CRM Platform vs Sales Engagement Platform Comparison
Compare Microsoft Dynamics 365 Sales (CRM platform) and Overloop AI (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Microsoft Dynamics 365 Sales is a CRM platform for customer relationship management and pipeline tracking, priced from $65/mo, while Overloop AI is a sales engagement platform for multi-channel outreach, priced from $69/mo. They serve different parts of the workflow, so teams needing both contact management and outreach coordination often run both tools together.
Key takeaways
- Microsoft Dynamics 365 Sales starts at $65/mo for the Professional plan, while Overloop AI starts at $69/mo for the Starter plan.
- Microsoft Dynamics 365 Sales offers 4 pricing tiers, including Professional, Enterprise Edition, Premium, and Microsoft Relationship Sales, compared to Overloop AI's 3 tiers.
- Overloop AI includes a database of 450M+ B2B contacts along with an email finder and verifier.
- Microsoft Dynamics 365 Sales Premium includes 1,000 Copilot Credits per user per month.
- Overloop AI's Starter plan includes 250 credits per user per month, 1 email account per user, and 3 campaigns.
Reviewed and updated September 4, 2026
Microsoft Dynamics 365 Sales vs Overloop AI: CRM Platform vs Sales Engagement Platform Comparison
Sales teams building an outbound stack often weigh Microsoft Dynamics 365 Sales, a CRM platform for customer relationship management and sales pipeline tracking, against Overloop AI, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Microsoft Dynamics 365 Sales is a CRM platform for customer relationship management and sales pipeline tracking; Overloop AI is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, and Overloop AI lists ai-powered campaigns and 450m+ prospects database.
Microsoft Dynamics 365 Sales offers a lower entry point at $65/mo compared to Overloop AI at $69/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Microsoft Dynamics 365 Sales is the one built for it; for coordinating outreach across email, phone, and social channels, that is Overloop AI. Many teams run one of each.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Overloop AI is Sales prospecting platform that finds verified B2B contacts and runs personalized email and social outreach campaigns. Includes a 450M+ B2B contact database, an email finder and verifier, and AI-written campaigns and follow-ups.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Starter
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Overloop AI Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Starter | $69/mo | 250 credits per month per user | 1 email account per user; 3 campaigns |
| Growth | $99/mo | 500 credits per month per user | 3 email accounts per user; 10 campaigns |
| Enterprise | Contact Sales | 1,000 credits per month per user | Unlimited email accounts; Unlimited campaigns |
Source: Overloop AI Pricing
Pricing Analysis
Microsoft Dynamics 365 Sales is more affordable at the entry level ($65/mo vs $69/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Microsoft Dynamics 365 Sales offers 4 pricing tiers compared to Overloop AI's 3, giving you more granularity as you scale.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- and 4 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Overloop AI Key Features
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- Chrome Extension for LinkedIn
- Conversations Inbox
- Email Warmup
- REST API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Overloop AI
- AI-powered campaigns
- 450M+ prospects database
- Verified Email Addresses
- Smart multichannel campaigns (Email + social)
- AI-powered Outreach Followups
- Email Finder & Verifier
- Chrome Extension for LinkedIn
- Conversations Inbox
- Email Warmup
- REST API
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Overloop AI Integrations
Overloop AI connects with: HubSpot, Salesforce, Pipedrive, Zapier, Slack, Calendly, Gmail, Outlook.
Shared Integrations
Both tools integrate with: Outlook.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Overloop AI: HubSpot, Salesforce, Pipedrive, Zapier, Slack, Calendly, Gmail.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Overloop AI
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Overloop AI |
|---|---|---|
| Starting Price | $65/mo | $69/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 6 | 8 |
| Founded | N/A | 2015 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Overloop AI the multi-channel sales outreach and engagement tracking side. Microsoft Dynamics 365 Sales offers a more accessible entry point at $65/mo, while Overloop AI starts at $69/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Overloop AI for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Microsoft Dynamics 365 Sales and Overloop AI?
- Microsoft Dynamics 365 Sales is a CRM platform built for customer relationship management and sales pipeline tracking, while Overloop AI is a sales engagement platform built for multi-channel sales outreach and engagement tracking. They address different parts of the sales workflow rather than competing directly.
- Which is cheaper, Microsoft Dynamics 365 Sales or Overloop AI?
- Microsoft Dynamics 365 Sales is cheaper at the entry level, starting at $65/mo compared to Overloop AI's $69/mo starting price. Microsoft Dynamics 365 Sales also offers more pricing tiers overall, with 4 tiers versus Overloop AI's 3.
- Can I use both Microsoft Dynamics 365 Sales and Overloop AI together?
- Yes, many teams run one of each since they cover different needs. Microsoft Dynamics 365 Sales handles organizing contacts, tracking deals, and forecasting revenue, while Overloop AI handles coordinating outreach across email, phone, and social channels.
- What features does Overloop AI offer that Microsoft Dynamics 365 Sales does not list?
- Overloop AI lists AI-powered campaigns, a 450M+ prospects database, verified email addresses, smart multichannel campaigns, AI-powered outreach followups, an email finder and verifier, a Chrome extension for LinkedIn, a conversations inbox, email warmup, and a REST API. These are based on each vendor's own published feature wording.
- What features does Microsoft Dynamics 365 Sales offer that Overloop AI does not list?
- Microsoft Dynamics 365 Sales lists sales force automation, Microsoft 365 interoperation, reporting and dashboards, customization and automation, conversation intelligence, sales engagement, Copilot capabilities, and access to Sales Qualification, Opportunity, Research, and Close agents. These come directly from Microsoft's own published feature list.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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