Microsoft Dynamics 365 Sales vs Salesflow: CRM Platform vs Sales Engagement Platform Comparison
Compare Microsoft Dynamics 365 Sales (CRM platform) and Salesflow (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Microsoft Dynamics 365 Sales is a CRM platform built for customer relationship management and sales pipeline tracking, priced from $65/mo. Salesflow is a sales engagement platform built for multi-channel outreach and engagement tracking across email and LinkedIn, priced from $99/mo. They serve different parts of the sales workflow, and many teams run both together rather than choosing one over the other.
Key takeaways
- Microsoft Dynamics 365 Sales Professional starts at $65 per month, while Salesflow's Basic plan starts at $99 per month.
- Dynamics 365 Sales offers four pricing tiers, including Enterprise Edition at $105 per month and Premium at $150 per month with 1,000 Copilot Credits per user monthly.
- Salesflow offers five pricing tiers ranging from Basic at $99 per month for 1 plus users to Enterprise at $24.99 per month for teams of 100 plus seats.
- Microsoft Relationship Sales, which pairs Dynamics 365 with LinkedIn Sales Navigator, requires a 10-seat minimum and is priced by contacting sales directly.
- Salesflow lists Ariel, described as its Salesflow AI GTM employee, along with unified inbox management and campaign intelligence across LinkedIn and email as key features.
Reviewed and updated September 4, 2026
Microsoft Dynamics 365 Sales vs Salesflow: CRM Platform vs Sales Engagement Platform Comparison
Microsoft Dynamics 365 Sales is a CRM platform; Salesflow is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Microsoft Dynamics 365 Sales is a CRM platform for customer relationship management and sales pipeline tracking; Salesflow is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation, and Salesflow lists multichannel dynamic outreach that adapts to prospect behaviour and combined email and linkedin campaigns.
Microsoft Dynamics 365 Sales offers a lower entry point at $65/mo compared to Salesflow at $99/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Microsoft Dynamics 365 Sales is the one built for it; for coordinating outreach across email, phone, and social channels, that is Salesflow. Many teams run one of each.
Understanding the Core Difference
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
Salesflow is Social and email outreach platform that combines LinkedIn and email into adaptive multichannel campaigns, with a unified inbox, condition-based sequences and cross-channel campaign reporting.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Dynamics 365 Sales Professional
Basic
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Salesflow Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $99/mo | Team size: 1+ users, minimum 1 seat |
| Starter | $70/mo | Team size: 5+ seats |
| Pro | $39.95/mo | Team size: 20+ seats |
| Agency | $29.98/mo | Team size: 50+ seats, seats added in batches of 5 |
| Enterprise | $24.99/mo | Team size: 100+ seats, seats added in batches of 10 |
Source: Salesflow Pricing
Pricing Analysis
Microsoft Dynamics 365 Sales is more affordable at the entry level ($65/mo vs $99/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Salesflow offers 5 pricing tiers compared to Microsoft Dynamics 365 Sales's 4, giving you more granularity as you scale.
Features Breakdown
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- and 4 more listed below
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Salesflow Key Features
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- Whitelabel URL and access customisation
- UI customisation with your own branding
- API access
- Early feature access on higher tiers
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Listed only by Salesflow
- Multichannel dynamic outreach that adapts to prospect behaviour
- Combined email and LinkedIn campaigns
- Unified inbox for LinkedIn and Sales Navigator conversations
- Inbox management with reminders, snooze and scheduled sending
- Campaign intelligence and analytics across LinkedIn and email
- Ariel, the Salesflow AI GTM employee
- Whitelabel URL and access customisation
- UI customisation with your own branding
- API access
- Early feature access on higher tiers
Integration Ecosystem
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Salesflow Integrations
Salesflow connects with: HubSpot, LinkedIn Sales Navigator, Zapier, API.
Shared Integrations
Both tools integrate with: LinkedIn Sales Navigator.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, Microsoft Copilot Studio, Azure.
Integrations listed only by Salesflow: HubSpot, Zapier, API.
Use Case Recommendations
Best Fit for Microsoft Dynamics 365 Sales
- Organizations with complex tech stacks needing broad integration support (6 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Salesflow
- Teams that need a wide feature set (10 capabilities listed)
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
- Revenue teams coordinating email, phone, and social touches
Feature Comparison Summary
| Feature | Microsoft Dynamics 365 Sales | Salesflow |
|---|---|---|
| Starting Price | $65/mo | $99/mo |
| Top Tier Price | Contact Sales | $24.99/mo |
| Total Features Listed | 8 | 10 |
| Integrations | 6 | 4 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Microsoft Dynamics 365 Sales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Salesflow the multi-channel sales outreach and engagement tracking side. Microsoft Dynamics 365 Sales offers a more accessible entry point at $65/mo, while Salesflow starts at $99/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Microsoft Dynamics 365 Sales and Salesflow for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Microsoft Dynamics 365 Sales and Salesflow?
- Microsoft Dynamics 365 Sales is a CRM platform focused on customer relationship management and sales pipeline tracking. Salesflow is a sales engagement platform focused on multi-channel outreach and engagement tracking across email and LinkedIn. They address different parts of the sales workflow rather than competing directly.
- Which is cheaper, Microsoft Dynamics 365 Sales or Salesflow?
- Microsoft Dynamics 365 Sales is cheaper at the entry level, starting at $65 per month for the Professional plan compared to Salesflow's Basic plan at $99 per month. However, Salesflow's per-seat pricing drops significantly at higher team sizes, down to $24.99 per month on the Enterprise tier for 100 plus seats.
- Can I use both Microsoft Dynamics 365 Sales and Salesflow together?
- Yes, many teams run both since they serve different needs. Dynamics 365 Sales handles organizing contacts, tracking deals, and forecasting revenue, while Salesflow coordinates outreach across email, phone, and social channels like LinkedIn.
- What AI features does each platform offer?
- Microsoft Dynamics 365 Sales lists Copilot capabilities and access to Sales Qualification, Opportunity, Research, and Close agents, with the Premium plan including 1,000 Copilot Credits per user per month. Salesflow lists Ariel, described as its Salesflow AI GTM employee, as its AI feature.
- How many pricing tiers does each platform have?
- Microsoft Dynamics 365 Sales has four pricing tiers: Professional, Enterprise Edition, Premium, and Microsoft Relationship Sales. Salesflow has five tiers: Basic, Starter, Pro, Agency, and Enterprise, giving it more granularity as teams scale in size.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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