Nutshell vs Twenty: CRM Platform Comparison
Compare Nutshell and Twenty side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Compare Nutshell and Twenty side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Reviewed and updated September 4, 2026
Nutshell vs Twenty: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Nutshell and Twenty both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Nutshell lists unlimited contacts & storage and email & calendar sync, while Twenty lists full customization and ai agents with custom skills. A capability both offer can appear under different names, so read both feature lists below.
Twenty offers a lower entry point at $9/mo compared to Nutshell at $19/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Nutshell is Nutshell is an all-in-one growth software featuring CRM, email marketing, and contact management for sales teams. Every subscription bundles webchat, an AI chatbot, a form builder, landing pages and attribution reporting alongside the sales pipeline.
Twenty is Twenty is an open source CRM with full customization, AI agents with custom skills, workflows and email and calendar sync, offered as a hosted product priced per user per month. An Enterprise tier is quoted per year.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Foundation
Pro
Nutshell Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Foundation | $19/mo | Unlimited contacts and storage; 10 AI outcomes |
| Growth | $32/mo | 20 AI outcomes |
| Pro | $49/mo | 40 AI outcomes; 5 custom pipelines |
| Business | $67/mo | 100 AI outcomes; 10 custom pipelines |
| Enterprise | $89/mo | 150 AI outcomes; unlimited pipelines |
Source: Nutshell Pricing
Twenty Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Pro | $9/mo |
| Organization | $19/mo |
| Enterprise | Contact Sales |
Source: Twenty Pricing
Pricing Analysis
Twenty offers the lower entry point ($9/mo vs $19/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Nutshell offers 5 pricing tiers compared to Twenty's 3, giving you more granularity as you scale.
Features Breakdown
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- and 2 more listed below
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- and 2 more listed below
Nutshell Key Features
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
Twenty Key Features
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- Two-factor authentication
- User roles and field-level permissions
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Nutshell
- Unlimited contacts & storage
- Email & calendar sync
- Form builder & landing pages
- Activity reports
- Lead assignment rules
- Sales automation
- Meeting scheduler
- Advanced reporting
Listed only by Twenty
- Full customization
- AI agents with custom skills
- Workflows
- Emails and calendar sync
- Folder and label import
- Email sharing
- Two-factor authentication
- User roles and field-level permissions
Integration Ecosystem
Nutshell Integrations
Nutshell connects with: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Twenty Integrations
Twenty connects with: .
Integrations listed only by Nutshell: Gmail and Google Calendar, Calendly, Aircall, CallRail, Dialpad, Intercom, Google Meet, Google Analytics (GA4), ChatGPT / OpenAI, Claude.
Use Case Recommendations
Best Fit for Nutshell
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Twenty
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Nutshell | Twenty |
|---|---|---|
| Starting Price | $19/mo | $9/mo |
| Top Tier Price | $89/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 0 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Nutshell and Twenty both serve the customer relationship management and sales pipeline tracking market. Twenty offers a more accessible entry point at $9/mo, while Nutshell starts at $19/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Nutshell and Twenty for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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