11x vs Commence CRM
A factual comparison of features, pricing, and capabilities.
11x
AI digital worker platform for pipeline generation, built around Alice for outbound and Julian for inbound. Alice runs multi-channel sequences with deep research and AI personalization, consented outbound calling and managed mailboxes, while Julian qualifies inbound leads across phone, chat, SMS and WhatsApp.
Commence CRM
Commence CRM is customer relationship management software for small and mid-size businesses with account and contact management, lead tracking, sales automation, quoting, project management and ticketing. Editions are priced per user per month, billed annually, with a three-user minimum.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | 11x | Commence CRM |
|---|---|---|
| Multi-Channel Sequences | ||
| Sequence Builder | ||
| Smart Replies | ||
| Multi-Lingual Outreach | ||
| Consented Outbound Calling | ||
| Deep Research | ||
| AI Personalization | ||
| Signals and Triggers | ||
| Deliverability & Mailbox Health | ||
| Account, contact and lead management | ||
| Custom dashboard | ||
| Customer segmentation | ||
| Activity management with tasks and reminders | ||
| Lead tracking and web forms for lead capture | ||
| Reporting and custom report generator | ||
| Workflow automation | ||
| Quoting and pricebook | ||
| MS Outlook and Gmail synchronization |
Native integrations.
11x
Commence CRM
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.