1CRM vs Crystal
A factual comparison of features, pricing, and capabilities.
1CRM
1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.
Crystal
Crystal is a personality data platform that builds a personality profile from six assessments and applies it to sales (prospect profiles and meeting prep), assessments and a Personality API for CRMs, products and AI agents. The profile is free; Premium is per month and the Sales and Assessments products start from a monthly floor.
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
Feature comparison.
| Feature | 1CRM | Crystal |
|---|---|---|
| Sales, marketing, project management and customer service in one CRM | ||
| Order management | ||
| WordPress customer portal | ||
| Marketing automation (Lead Guerrilla) | ||
| iPhone and Android apps | ||
| Cloud or on-premise deployment | ||
| Host country choice | ||
| Personality profile from six assessments (DISC, Big Five, Enneagram, Myers-Briggs) | ||
| Communication tips and behavioral traits | ||
| Prospect profiles and meeting prep | ||
| Relationship insights and guide library | ||
| Assessment reports | ||
| Personality API | ||
| Chrome extension previews | ||
| Workflow triggers in the CRM |
Native integrations.
1CRM
Crystal
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.